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The Process Control Dilemma

Six Sigma enthusiasts work with Y = F(X), where Y is the output variable being improved and X’s are the input variables to be identified and worked upon; F denotes the process that transforms X’s into Y.  In most cases, to ensure sustained...

When all your Probable X’s turn Critical

It was 17 min past 3 in the afternoon when an Airbus A320-232 departed Bob Hope Airport, Burbank, California, carrying 140 passengers and six crew members. It was scheduled to fly 2,465 miles (3,967 km) to John F. Kennedy International Airport, New York. The problems,...