Problem Solving, Lean Six Sigma & Business Transformation Programs since 2001
Companies and management professionals grow faster if they solve business problems effectively and consistently. We offer world-class certification programs in several domains. These are classified into Lean Six Sigma, Business Analytics & Automation, Strategic decision-making and strategy deployment, Business value analysis, Continuous improvement leadership, and Creativity & Innovation.
We specialise in several Business Problem Solving competencies and deliver these programs for companies and individuals.
From Google in Ireland to Boeing in the USA; From Procter & Gamble in the US to Diageo in Europe; From Airbnb in Hospitality to TESCO in Retail; From Indus Towers in Telecom to Amazon in e-commerce, we have been busy with business problem-solving assignments across continents in various domains.
With online certification programs, web-based tools and the world’s best dictionary, we maintain the largest learning networks for business excellence.
The more experienced you are, the faster you can progress. Contact us to know about the programs that will serve you well.
For Corporate Programs, we utilize several powerful formats
Please click on company names below to view the format and description.
With Google India Team, it was several days of preparation from both sides that led to a Two days simulation driven Root Cause Analysis workshop.
NIIT’s Enterprise Learning Systems division initiated its continuous improvement journey planned over few days.
Programs were carried out with execution planning within few weeks across locations. Manufacturing Excellence group planned an efficiency enhancement…
Sapient chalked out a quality drive through a program for each SBU so as to bring key benefits over a few fortnights.
APC group of Schneider Electric planned the lean six sigma implementation across functions including HR, design, manufacturing, and delivery teams with a program plan…
Kone Elevators planned the lean six sigma implementation for global new product design and support teams over a few months.
Tolaram Group based in Singapore and Nigeria, planned for a two year strategic business excellence journey for the entire group of companies engaged…
We offer 14 globally recognized Lean Six Sigma and Business excellence programs across the globe open to individuals from diverse industry and functional background
We partner with medium and large organizations to bring about strategic improvements and profitability enhancement through our unusual but highly effective proprietary methods
Pioneers of Lean Six Sigma in India, we share expertise across the globe
Years In Training & Consulting
Master Black Belts Trained
Fortune 500 Companies Engaged
Training Batches Conducted
Topics Discussed In Forum
Members Engaged In Global Community
Million USD Savings Delivered In Corporate Engagements
Most frequent questions and answers
Q1: What is better - Six Sigma or Lean Six Sigma?
It was found that Six Sigma techniques provide great results when the focus is on defect reduction. When it comes to productivity improvement or speed, Lean principles were found to be more effective.
For a detailed understanding of What is Six Sigma, click here.
Six Sigma certification was extremely popular until 1995. As Lean Management derived from the Toyota Management System became more acceptable, integrating Lean and Six Sigma techniques made business sense for most companies. Lean and Six Sigma were integrated, and integrated Lean Six Sigma is now the standard offering at most places.
Q2: Which Six Sigma certification is recognized?
While there are several accreditation boards for Lean Six Sigma. Some have a long history, and some are newly formed. Some accreditation boards like Exemplar Global have been around for long and have a large number of certified professionals, thus providing a large fraternity network.
The value of Lean Six Sigma certification is better understood by studying the list of corporate clients who patronize it. When large successful organizations agree to get a program conducted repeatedly at their premises, it shows that the program is valued by business world.
Q3: What makes Benchmark Six Sigma training different from others?
Here are a few differentiaters:
1. We started our programs in 2001 and most accreditations started later.
2. We integrated Lean and Six Sigma in our programs more than a decade ago.
3. You can expect the most engaging training experience ever.
4. Use of multi-sensory approaches is our forte.
5. The facilitator has significant training experience in manufacturing as well as services and has conducted hundreds of programs.
Q4: Why use Lean Six Sigma methodology for process improvements?
1. Ability to identify improvement projects and shortlist the best out of them.
2. Ability to attack problems in a structured manner.
3. Ability to generate data-driven recommendations for top/ senior management.
4. Ability to involve and guide cross functional teams.
5. Ability to present recommendations to all stakeholders effectively.
6. Ability to implement recommendations with very high success rates.
7. Ability to sustain/ control process improvements.
Q5: Is Lean Six Sigma applicable to only manufacturing processes?
No. It is a structured approach to problem-solving that can be applied to any business process – manufacturing, sales, marketing, IT, BPO, accounting, purchasing, you name it. All processes have variation and is the cause of all evil. Six Sigma methodology can be used to reduce variation, eliminate defects and thus improve quality, and thereby customer satisfaction.
Q6: How does Lean Six Sigma increase customer satisfaction?
Customer Satisfaction is at the heart of Lean Six Sigma. The approach ensures that process improvement projects are carefully chosen based on their impact on customer satisfaction. The goal is to eliminate the 3 D’s that adversely impact customer satisfaction; Defects, Delays and Deviations. Six Sigma tools aid in quantifying the customer needs, identifying gaps between service level commitments and process performance, analysis reasons for such gaps and devising solutions to fill the same.
Q7: How is Six Sigma different from Total Quality Management?
Six Sigma = Total Quality Management (TQM) minus weaknesses of Total Quality Management (TQM).
In TQM philosophy, any project is ok as long as it improves Quality. Six Sigma methodology is a more holistic approach which is based on facts, is data driven, is result oriented and exhibits a strong linkage to strategic goals. It can also be applied to all common business processes like Administration, Research & Development, Sales & Marketing, etc. If you know Quality Management, you’ll easily learn Lean Six Sigma.
Q8: What is the outcome of any Lean Six Sigma process improvement initiative?
The Lean Six Sigma process strengthens organizations and improves their business processes, employee morale, quality of products and services, and most important their bottom line.
Q9: Is Six Sigma all about statistical concepts like standard deviation, normal distribution, etc.? I feel intimidated by stats, will I be able to grasp the concepts?
Statistics is vital to Six Sigma and data analysis plays a critical role improving process performance. Most of the Six Sigma tools used are not difficult to understand, even if you’re not statistics-savvy. The lucid explanations in the content along with easy-to-use statistical software can overcome this hurdle.
Q10: Is reducing variation one of the prime focuses of Six Sigma?
Yes. Simply stated, variation is deviation from expectation. Variation is undesirable because it creates uncertainty in producing the desired outcome. Results in any business process demand consistency.
Q11: What Six Sigma methodologies are covered in the workshops conducted by Benchmark Six Sigma?
We offer workshops that cover both the methodologies DMAIC & DMADV.
Q12: Does Benchmark Six Sigma provide Six Sigma project guidance?
Yes. Free online project assistance comes bundled with our workshops.
Q13: Which Six Sigma tools do we learn in the Black Belt workshop?
Graphical tools, Statistical Process Control, process performance metrics, FMEA, Hypothesis testing, Design of Experiments, etc. to the name a few. For detailed curriculum feel free to contact us.
Q14: Does the workshop cover methods to measure process performance for different business processes?
Yes. The workshops cover popular and important process performance metrics like Pp, Ppk, Sigma Level, etc.
Q15: Is yellow belt certification a prerequisite for green belt training?
No.You can enroll directly for the Green Belt training.
Q16: Does Benchmar Six Sigma offer only Lean Six Sigma courses?
No. Only 2 out of 18 Benchmark Six Sigma programs are on Lean Six Sigma. The common thing among all these programs is that they all relate to problem-solving approaches. There are several additional programs that are available only as in-company programs.