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Benchmark Six Sigma is Accredited training Provider of Exemplar Global (previously RABQSA), a member of ASQ family. Exemplar Global provides global recognition for our Green Belt, Black Belt and Master Black Belt programs.

Statistical Process Control

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What is Statistical Process Control?

Measuring the performance of a process is imperative because the process is the only thing you control. Statistical Process Control helps in measuring and visualizing the process performance. The information collected helps drive continuous improvement in your processes, hence, puts you ahead of the competition.


Dr. Walter Shewhart of Bell Laboratories initially developed the concepts of SPC. The concepts were further expanded by Dr. W. Edwards Deming after the second World War. It has, since, gone through changes in terms of how and when to modify the fundamental thoughts behind the usage. SPC has become an essential method of measuring and controlling quality by monitoring the ongoing processes. We have conducted this course for ACG and Coca Cola in the past.


This course will help the participants understand when is SPC feasible. The participants will learn to discern the types of variation and when to take action. The participants will understand how this tool can help companies move from detection to prevention. The participants will be equipped to understand which tools and charts should be used for various types of data to unleash the full power of SPC.

Why Benchmark Six Sigma is suited to deliver this program?

Benchmark Six Sigma is number 1 for SPC in many ways.

  • In 2001, Benchmark initiated the first Lean Six SIgma program in India. The only other provider in India.SPC was an integrated component of that program
  • We train the largest number of professionals on SPC in Public and Corporate programs (1500+ every year)
  • Our network of trained professionals has now crossed 40000. You can find a Benchmark Six Sigma certified professional in every large company in India
  • We moderate the largest Lean Six Sigma learning community (among the top three in the world)
  • Here are several key elements that differentiate us from others.

Who Can Benefit

  • Professionals involved in Operational Efficiency
  • Professionals involved in Quality Control and/or Quality Assurance
  • Process Owners and/or Operation Managers
  • Any progressive management professional who wants to bring change for the better
  • Anyone who wants to build competence on Process Control and Process Improvement

Salient Features

  • Facilitated by Multi-Industry Expert
  • 16 Hrs of Instructor-Led Classroom Training
  • 16 PDUs for PMI credential
  • Globally Recognized Benchmark Six Sigma Certificate
  • Membership of largest Business Improvement Community

Training Package 

  • Course material kit for Statistical Process Control (SPC)
  • Data, Templates and Application exercises for SPC
  • 2 Days of Instructor Led Classroom Training
  • Statistical Process Control (SPC) Examination
  • Benchmark Six Sigma Certificate with lifetime validity

Content Outline

The outline of this highly targeted workshop of 2 days on SPC is mentioned below.


  • Introduction to variation
    What variation is and why it is a problem in Operations.
  • Measuring variation
    Using a histogram to measure the variation in a process.
  • Patterns of variation
    Types of patterns of variation, what they tell you, and what to do about them.
  • Measures of variation
    Statistical measures of variation: mean, range, and standard deviation.
  • Normal curve
    Properties of the normal curve.
  • Stability
    The importance of a stable process in Operations.

Using Control Charts

  • What are control charts –  
    What control charts are and why they are used.
  • What a control chart looks like –
    Common elements of all control charts.
  • Interpreting control charts and taking action –  
    Common elements of all control charts.
  • Types of control charts –
    Variable and attribute control charts: Which do you use when?
  • Using variable control charts –
    Calculating and plotting data and interpreting the chart.
  • Using attribute control charts –
    Calculating and plotting data and interpreting the chart.

Process Capability Basics

  • Lesson 1 – What is process capability
    What process capability means and why it is important.
  • Lesson 2 – Measuring process capability and taking decisions in association with Process Stability

The contents of this program can be customized based on a shadow session or pre-study done within the company.

Request Information

To learn more about Statistical Process Control, its uniqueness and advantages as applicable to your specific situation, fill out the fields below. You can also call +91 9811370932 (India) or +1 513 657 9333 (USA) to speak to one of our Program Advisers.

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Statistical Process Control with unmatched advantages

What everyone offers


Some / Industry Acceptance

Some Project Practice

Some Training Experience

Benchmark offers More

We started our programs in 2001 and most accreditations started later. We provide Exemplar Global accredited globally valid certificate.

We guide participants through cases from different industry sectors which come from real experience in those organizations.

What no one else offers

The facilitator of our Statistical Process Control program is an International Expert

Training methodology that has matured with modifications since 2007

Online Calculators on SPC

Training is the beginning. We engage members with 2 questions every week to facilitate ongoing learning.

Case study based approach.

The facilitator has significant training experience in manufacturing as well as services.

Use of multi-sensory approaches is our forte.

Knowledge of integrating DFSS techniques in decision making and continuous improvement

Lifetime Forum support for questions on SPC

The facilitator has conducted hundreds of training programs on Excellence

The training is rated as excellent by thousands of participants.

You can expect the most engaging training experience ever.

Free scenarios for all our participants.

Hands-on expertise in applying DFSS techniques