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Mohammad Safir is a Business Process Manager in Al-futtaim group, Electronics Engineering and Technology. He has 14 years of experience working in Dubai in the areas of purchasing, supply chain management and process consultancy. Last five years he is working on Business Process Management.

He has hands on experience on Implementation of ERP, Business Process Re-engineering, balance score card implementation etc. He is a MBA graduate and has done certifications from BPM (Business Process Management) group and IIM Ahmedabad. He wanted to learn Six Sigma approach to quality management and was sceptic about it. Doing a lot of research, he found that Benchmark Six Sigma provides the best training in India on Six Sigma approach to Quality, through different courses like Green Belt, Black Belt.

During last 9 months he was thinking to take a training where he can measure the performance through Six Sigma approach to quality. He learnt the DMAIC tools by phase through Six Sigma green belt course and was delighted. He feels that the faculty was very knowledgeable and trained him well on DMAIC tools by phase. He now says that he feels enlightened and has knowledge about all the DMAIC tools applied for process management.

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