Sample Exam Paper 1. 1. The 8th waste in Lean is usually referred to Transportation Inventory Waiting Human Under-Utilization 2. 2. After the Cause & Effect Diagram, a cause was given a rating of 8 on Control and 7 on Impact. Which quadrant will you classify this cause in the Cause and Effect Matrix? High Impact Low Control High Impact High Control Low Impact High Control Low Impact Low Control 3. 3. Graphical tool used to plot continuous X and continuous Y: Pareto Plot Box Plot Scatter Plot Pie Chart 4. 4. Waste or Non-value add is anything that ____________ are not willing to pay for. Business Employee Customer Suppliers 5. 5. In an inspection of 10 TVs, 40 defects are found in 5 TV's and the rest of the 5 TVs had no defects. The defects per unit (DPU) is computed as: 2 4 5 8 6. 6. Select the most appropriate tool to identify the viewpoints of people who may impact or be impacted by change Brainstorming Pugh Matrix Stakeholder Analysis Documentation 7. 7. Process input and output variables can be displayed using: Box Plot Cause and Effect Diagram Normal Distribution SIPOC 8. 8. The resource whose roles and responsibilities most closely match a person who is proficient in the process Project Leader Subject Matter Expert Process Owner Sponsor 9. 9. Quality Inspectors at Rony corporation inspect 4 characteristics (Display, keypad, battery, speaker) in a mobile before packaging. 500 mobiles were inspected and 116 defects were observed. What is the computed Z (sigma level) value? 3.07 3.77 1.07 1.77 10. 10. One of the lean tools that is used to make small continuous improvements in the workplace is called Poka-Yoke 5S SOP Kaizen 11. 11. Some of the Six Sigma tools that can be used to generate potential solutions are: ______________. Pugh Matrix, SIPOC, Benchmarking Brainstorming, Creative Thinking, Benchmarking Brainstorming, Root cause analysis, Multi-voting SIPOC, Creative Thinking, Nominal Group Technique 12. 12. Projects impact customers by primarily impacting three CTQs. Where the CTQs stand for Critical to ______________, Critical to _____________ and Critical to _________________ Customers, Employees, Suppliers Commitment, Consistency, Clarity Quality, Cost, Delivery Basic Needs, Performance Needs, Excitement Needs 13. 13. When you have brainstormed and come up with several ideas which technique would you use to narrow down the list using a secret ballot process Multi-voting Nominal Group Technique Random Selection Delphi Technique 14. 14. The main deliverable of Define phase is Process Map Voice Of Customer Project Charter Root Causes 15. 15. In a perfect normal distribution, we observe that 99.73% of the data lies between ± three sigma limits 99% of the data lies between ± three sigma limits 95% of the data lies between ± three sigma limits 95% of the data lies between ± one sigma limits 16. 16. Cause and Effect diagram uses 6M to classify the causes. These are Man, Method, Measurement, Material, Mother Nature and _______________ Money Maintenance Motion Machine 17. 17. Which of the following is an example of Discrete Data Type? Turn Around Time Number of Defects Average Handling Time Processing Time 18. 18. Which one of the following represents the middle value in a data set? Standard Deviation Median Mean Mode 19. 19. Which one of the following is not a measure of dispersion? Standard Deviation Range Variance Median 20. 20. For a dataset, USL – 24, LSL – 18, Mean – 21, Standard Deviation – 1. The Sigma Level (Zlt) for the process is 2.78 3 6 4.28 Time is Up! Time's up
