Lean Six Sigma Green Belt Sample Paper: Define 1. Which of the following elements is not part of the project charter in Define Phase? CTQ and Goals Business Case List of validated root causes Team members2. The GM of a multiplex is worried about the dwindling sales number and empty seats in the auditorium. Which of the following is the most appropriate CTQ that relates to the GM’s worry? Delivery time Customer Satisfaction Occupancy % Quality3. The main deliverable of Define Phase is Root causes Project Charter Evaluation of Current Performance Standardized Processes4. Please identify the critical path. Refer to data in table ADFG ACEG ABEG ABEF5. What section of the project charter helps the most in creating urgency in Senior Management? CTQ and Goals Project Plan Team members Business Case6. Which tool can be used to scope a Six Sigma project? SIPOC CPM Gantt Chart Control Charts7. CTQs can be identified from VOC VOB COPQ All of the above8. Pareto Plots can be used in Define Phase to select a project from a list of projects Analyze Phase to identify Potential Xs Analyze Phase to identify Critical Xs All of the above9. Goal should be Specific Measurable Time‐bound All of the above
