Lean Six Sigma Green Belt Sample Paper 2: Define 1. The proposed change is “Upgrade factory with new manufacturing equipment’s”. Which of the following methods can be used to understand the forces in favor of the change (e.g. Improved speed, Low maintenance cost) and forces against the change (e.g. Loss of overtime income, impact on environment)? SWOT analysis Force field analysis Root cause analysis Time and motion analysis2. Which one of the following is FALSE? The project leader is accountable for sustaining the improvement in the process The process owner reviews and approves process changes The sponsor or champion could also be a process owner The executive sponsor allocates resources for the project3. Which of the following tools is used for managing the timelines of a project? SIPOC Root Cause Analysis Critical Path Method Attribute Agreement Analysis4. Business case in a project charter _______________ Creates urgency for the project Serves as a burning platform Is the most important element for the sponsor All the above5. If the VOB is “Collection of accounts receivable is taking too long” then a suitable Critical Business Requirement (CBR) is Time to receive payments (TAT) % On-time payments Accounts receivable should be closed within 30 days Days sales outstanding (DSO)6. ___________ is the right person to guide the project leader in case they get stuck in a project. Sponsor Champion Master Black Belt Process owner7. All the statements below regarding project charter are true, EXCEPT: Can be, and often is, modified in any phase of DMAIC Provides a reference point the team can continually refer to in order to keep direction and scope Key elements include; Business case, Problem statement, Scope, Goal, etc. Any edits to the charter need to be signed off by Subject Matter Expert8. ____________ are used to make small continuous improvements in workplace. Kaizens DMAIC projects Kaikakus DMADV projects9. A good DMAIC project is one for which: There is a gap between the current performance and desired performance Cause of the problem is unknown or not clearly understood There isn’t any predetermined or apparent optimal solution All the above10. What will be the appropriate CTQ for the following VOB “Our documents have too many errors”? DPU (Errors/Document) Turn-around time Processing time All the above11. In creating the SIPOC the following steps are involved. i. Identifying inputs and their suppliers,ii. Identifying process,iii. Identifying process start and end,iv. Identifying outputs,v. Identifying customers.The most appropriate sequence is: i > ii > iii > iv > v ii > iii > i > iv > v v > iv > i > ii > iii v > iv > iii > ii > i12. Which one of the following statements is NOT TRUE? Lean projects focus on removal of waste from the process DMAIC methodology is a proactive approach DMADV can be used for developing a new process 5S should be one of the initial improvement initiatives to be implemented13. Elements that might be included in high level process maps are: Decision that must be made Time involved at each step Sequence of actions All the aboveTime is Up!