Six Sigma in a Hospital – Dr. Rohan Monis
Doctor Rohan Monis says five days of
He feels that this is a workshop which should be attended by all the healthcare professionals. He feels that every clinician has an administrator in him. So that he can help his patients better. Six Sigma workshop has given him a new direction of looking at cost in terms of cost of quality, cost of satisfaction. He feels that there is only one input to all the healthcare processes and that is a patient’s well-being. The outcome has to be the satisfaction of patients which all the healthcare professionals should be keen on. SIPOC, PROJECT CHARTER, FMEA are some of the tools which he felt were very relevant to use in the healthcare set up.