ITES / BPO / KPO

20 topics in this forum

1. Suggestions Invited by B Panday

   By Suresh Jayaram, February 4, 2009
   • 2 replies
   • 5.9k views
   • 
   • SuriBabu
   • March 30, 2013

2. Is the data continuous or discrete?

   By Suresh Jayaram, February 5, 2009
   • 4 replies
   • 6.4k views
   • 
   • Suresh Jayaram
   • April 6, 2009

3. Distributing Work, Assigning Tickets

   By Vishwadeep Khatri, February 4, 2009
   • 0 replies
   • 4.8k views
   • 
   • Vishwadeep Khatri
   • February 4, 2009

4. TAT reduction in complaint management process

   By AnishMohandas, June 19, 2010
   • 6 replies
   • 8.8k views
   • 
   • Lakshman Kumar
   • February 9, 2020

5. Value Stream Mapping

   By Sandeep Kumar., November 20, 2018
   • 2 replies
   • 5.2k views
   • 
   • Sandeep Kumar.
   • November 26, 2018

6. Job opportunities

   By Kapil M., July 26, 2018
   • 1 reply
   • 1.9k views
   • 
   • Vishwadeep Khatri
   • August 23, 2018

7. Process split into different modules

   By Senthil Kumar Ganesan, August 6, 2018   

   • sig sigma
   • 1 reply
   • 1.4k views
   • 
   • Mayank Gupta
   • August 7, 2018

8. Measure And Define

   By Ajith R., October 7, 2013   

   • six sigma define measure project chart
   • 3 replies
   • 2.3k views
   • 
   • Rupinder N
   • August 14, 2017

9. Six Sigm in a KPO environment

   By mohanpb0, July 8, 2009
   • 9 replies
   • 2.9k views
   • 
   • Rupinder N
   • August 9, 2017

10. Cost Reduction Projects In Bpo/kpo

    By SuriBabu, March 29, 2013
    • 2 replies
    • 2.7k views
    • 
    • Austin Rodrigues
    • February 5, 2016

11. Power of Six Sigma in Detecting Fraud in Accounting Data !!!!

    By Mahendra Bhandari, April 16, 2011
    • 6 replies
    • 3.2k views
    • 
    • Vishwadeep Khatri
    • November 9, 2015

12. Baselining Non Normal Data

    By vikramd3, February 12, 2014   

    • baseline
    • non normal
    • (and 2 more)

      Tagged with:

      • baseline
      • non normal
      • non-normal
      • data
    • 1 reply
    • 4k views
    • 
    • Vishwadeep Khatri
    • April 2, 2014

13. VSM in a BPO

    By shijoyv, October 27, 2010
    • 7 replies
    • 4.2k views
    • 
    • shijoyv
    • November 11, 2010

14. Regarding Six Sigma Green Belt Certification Programming

    By Gujarati Ajay Kumar, April 3, 2010
    • 1 reply
    • 1.7k views
    • 
    • Vishwadeep Khatri
    • April 7, 2010

15. Call monitoring Process in Call Center

    By shalu1512, February 1, 2010
    • 1 reply
    • 1.7k views
    • 
    • manish.murudkar
    • February 1, 2010

16. SS GB Project in Contracts Department

    By Luqman Hindupur, December 28, 2009
    • 2 replies
    • 1.7k views
    • 
    • Luqman Hindupur
    • January 5, 2010

17. SS GB projects in IB Domain

    By jagadish K, December 21, 2009
    • 3 replies
    • 2k views
    • 
    • shalu1512
    • December 30, 2009

18. Whats the next step

    By S.P. Senthilkumar, September 10, 2009
    • 1 reply
    • 1.9k views
    • 
    • sre0704
    • September 21, 2009

19. Fatal Error Project

    By vineett, June 22, 2009
    • 2 replies
    • 1.8k views
    • 
    • vineett
    • June 24, 2009

20. ATTENTION GBs & BBs

    By Benhur Puneeth Kumar, February 25, 2009
    • 6 replies
    • 2.5k views
    • 
    • pskmoorthy
    • May 25, 2009