Vishwadeep Khatri

Q15. The SIPOC or COPIS is considered a useful tool by many. There are others who think it does not seem to serve any purpose. Explain the context of use and the benefits of SIPOC. Please use your own words. You may like to carry out research over the internet, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Remember - Your answer will not show when you submit. It will be made visible only at 10 PM on next day of posting. May the best answer win. All the best! Cheers to the Spirit of Excellence! This is the Excellence Ambassador Episode 1 - Only registered and approved club members will be able to respond to questions between 4th September and 29th September 2017. One question is announced at 10 PM on each working day and will be closed for responses at 10 PM on the next working day. Once responses are locked at 10 PM on next day, they will be made visible to everyone. One response will be marked as the best answer and will remain on our forum as a reference for future visitors. Together, the Excellence Ambassadors will build the World's best Business Excellence Glossary.

Q 15. Before they got into the automotive business, the founders of Toyota built competitive edge due to the excellent usage of Jidoka (also called autonomation) at their workplace. Explain the term Jidoka in modern day context with examples that bring out the difference between automation and autonomation. You may like to carry out research over the internet, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Remember - Your answer will not show when you submit. It will be made visible only at 10 PM on next day of posting. May the best answer win. All the best! Cheers to the Spirit of Excellence! This is the Excellence Ambassador Episode 1 - Only registered and approved club members will be able to respond to questions between 4th September and 29th September 2017. One question is announced at 10 PM on each working day and will be closed for responses at 10 PM on the next working day. Once responses are locked at 10 PM, they will be made visible to everyone. One response will be marked as the best answer while all answers will remain on our forum as a reference for future visitors. Together, the Excellence Ambassadors will build the World's best Business Excellence Glossary.

The simple answer is this - Six Sigma was originally called so because it symbolized the mission at Motorola when they started with the methodology. There is nothing magical about number 6. If we consider accidents during the landing of an aircraft, a 6 sigma performance is not an acceptable performance level anywhere in the world. If an airline is at 6 sigma performance level for this defect definition, it will aspire to reach 12 sigma performance or more. The tools and techniques used in Six Sigma methodology are the same as those used for achieving Zero Defect performance level. Nowadays, some companies call the methodology as Lean Sigma and not Lean Six Sigma. This enables them to focus on targeting performance levels that make business sense and to move away from the number game completely.

Traits of an Excellence Ambassador are as follows - Excellence Ambassador learns fast and maintains an impressive professional profile. Is seen as a thought leader in Business Excellence. Visibly practices excellence by responding to challenges related to Business Excellence. Contributes and learns through the making of the World's best Dictionary on Business Excellence. Business Excellence questions and responses so far are given below. The best answer is at the top of responses under each question. Q1- Excellence - How would you define, compare and contrast the following terms - Personal Excellence, Process Excellence, Operational Excellence and Business Excellence? - Click here to see responses - Best Answer by Rajesh Rajagopalan Q2 - Root Cause Analysis - Root cause analysis is essential to problem-solving. However, there are four possibilities - (you may watch this video to understand more - https://tinyurl.com/ybtjmnof ) A cause may be necessary but not sufficient for a problem to occur. A cause may be sufficient but not necessary for a problem to happen. A cause may be neither sufficient nor necessary for a problem to occur. A cause may be both sufficient and necessary for a problem to occur. How should our approach to problem-solving change for each of the above situations? Click here to see responses - Best answer by Anita Upadhyay Q3 - Metrics - Dashboard, Numbers, Metrics, CTQs, are commonly used terms in the domain of Business Excellence. Here are conflicting views by two Management Gurus - What is your view on this? Is measurement essential for good management? Why? Why Not? What did Edward W Deming mean by his statement? Click here to see responses - Best answer by Chandra Sekhar Achyutuni Q4 - Kaizen, Kaikaku, Kakushin - Explain the meaning of Kaizen, Kaikaku and Kakushin. How are the three different from each other? How do they complement each other? What would a company lose if one of these as a concept was not utilized? Click here to see responses. - Best Answer by Venugopal R Q5 - Creativity and Innovation - There are many experts who consider the presence of a process as a significant roadblock in the effort towards creative design work. It is also understood that there are many innovations that happened purely by accident. Is there any value in the use of Lean Six Sigma in the world of product innovation? Why/ Why not? Click here to see responses. Best answer by Bandam Srinivas Reddy Q6 - 5S - There is enough information on how and why 5S is effective in manufacturing. While everyone may agree that 5S makes sense in workplace organization even in services, the question is - Does 5S actually save enough money when implemented outside manufacturing? If yes, how? Click here to see responses. Best Answer by Venugopal R Q7 - Value Adding - A Value-adding-activity is commonly defined as one which is not wasteful. We also like to commonly use three checks for value addition. A value adding activity is one that customer is willing to pay for. A value adding activity is transformational by nature. A value adding activity is done first time right. Do you go with these questions as prescriptions for value addition in all circumstances? Or would you modify these questions depending on the process/ situation/ industry? If you think that modifications are needed, please illustrate with some examples. Click here to see responses. Best Answer by Nagraj Bhat Q8 - Fault Tree Analysis - What is Fault Tree Analysis? Where do you think it is most effective and in what circumstances is it likely to be least useful? Click here to see responses. Best Answer by Arunesh Ramalingam Q9 - Central Limit Theorem, Law of Large Numbers - What is the difference between Central Limit Theorem and Law of Large Numbers? If central limit theorem can help us achieve a normal distribution, why should we not always make use of it and get rid of Non-Normal data? Click here to see responses. Best answer by Atul Dev Q 10 - Takt Time While takt time is the same as demand rate in simplistic terms, it is considered extremely important as a concept in Lean implementation. What kind of decisions does the Takt Time drive? Are these decisions strategic or tactical by nature? Click here to see responses. Best answer by Vivek Dahake Q 11 - Poka Yoke/ Mistake Proofing While it is understood that mistake proofing is immensely effective, there is some confusion about what it means or intends to achieve. Let us consider the following interpretations of Poka Yoke - The human error will not happen at all. Human error may continue to happen but the defect will not happen. Human error may happen, the defect is less likely to happen. Human error may happen, the defect will also happen but will be detected and corrected automatically. Which of the above interpretations are correct? Please explain with valid examples. Click here to see responses. Best Answer by Arunesh Ramalingam Q12 - False Alarm, Missed Alert - While pursuing Business Excellence, given a choice, which error will you prefer over the other - A false alarm or a missed alert? Click here to see responses. Best Answer by Arunesh Ramalingam Q13 - Hypothesis Testing - Hypothesis testing is one of the powerful methods used in Six Sigma methodology. In the pursuit of excellence, how important is hypothesis testing? In which phases of an improvement project, is it likely to be used? Click here to see responses. Best answer by Rupinder Narang Q 14 - Pacemaker process - What is a pacemaker process? Explain the importance and relevance of selecting an activity as pacemaker process in a value stream. Open question. Responses can be provided till 10 PM on 25 Sep 2017. One question is posted on every working day for Excellence Ambassadors to respond. There is more learning in exploring and articulating an answer as compared to reading responses.

Q14. What is a pacemaker process? Explain the importance and relevance of selecting an activity as pacemaker process in a value stream. You may like to carry out research over the internet, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Remember - Your answer will not show when you submit. It will be made visible only at 10 PM on next day of posting. May the best answer win. All the best! Cheers to the Spirit of Excellence! This is the Excellence Ambassador Episode 1 - Only registered and approved club members will be able to respond to questions between 4th September and 29th September 2017. One question is announced at 10 PM on each working day and will be closed for responses at 10 PM on the next working day. Once responses are locked at 10 PM on next day, they will be made visible to everyone. One response will be marked as the best answer and will remain on our forum as a reference for future visitors. Together, the Excellence Ambassadors will build the World's best Business Excellence Glossary.

Q 13. Hypothesis testing is one of the powerful methods used in Six Sigma methodology. In the pursuit of excellence, how important is hypothesis testing? In which phases of an improvement project, is it likely to be used? You may like to carry out research over the internet, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Remember - Your answer will not show when you submit. It will be made visible only at 10 PM on next day of posting. May the best answer win. All the best! Cheers to the Spirit of Excellence! This is the Excellence Ambassador Episode 1 - Only registered and approved club members will be able to respond to questions between 4th September and 29th September 2017. One question is announced at 10 PM on each working day and will be closed for responses at 10 PM on the next working day. Once responses are locked at 10 PM on next day, they will be made visible to everyone. One response will be marked as the best answer and will remain on our forum as a reference for future visitors. Together, the Excellence Ambassadors will build the World's best Business Excellence Glossary.

Q11. While it is understood that mistake proofing is immensely effective, there is some confusion about what it means or intends to achieve. Let us look at the following interpretations of Poka Yoke - The human error will not happen at all. Human error may continue to happen but the defect will not happen. Human error may happen, the defect is less likely to happen. Human error may happen, the defect will also happen but will be detected and corrected automatically. Which of the above interpretations are correct? Please explain with valid examples.

Q 12. While pursuing Business Excellence, given a choice, which error will you prefer over the other - A false alarm or a missed alert? Explain your answer with suitable examples.

Good to see so many responses to a statistical question. Why can we not use CLT to convert all Non-Normal data to Normal? There are different perspectives with which this question has been answered. Sample data may be expected to show normality and may actually show non-normality because of incorrect sampling method (or incorrect grouping, closeness to zero or poor resolution of instrument etc.) and we may like to change our approach. Many times, looking at data in its true individual form is essential and we do not want to miss the underlying reasons for Non-normality. Sample data may have outliers that have unusual reasons which sometimes need to be segregated. Again, we may not like to lose the originality by just taking averages. This is why R charts are seen before X bar charts mostly. Sample data may have come from a population that is truly non-normal. It may either follow another distribution or we may like to not assume a specific distribution. In all the above cases, if we wish to deal with individual values and therefore predict individual outcomes, we may go to the extent of transforming data or even using non-parametric methods. CLT in all such cases is of no use to us. As an example, if I want to deal with the height range of individuals and not the range for average heights of groups, I will not use CLT. If I am focusing on detonation time of hand grenades, it is easier to understand that sample averages will be of limited interest. So, the crux of the issue is that CLT is not useful (in terms of converting non-normal data to normal) when we want to deal with individual data and not sample averages. This point was brought forward by Atul directly and his answer is selected as the best.

Q10. While takt time is the same as demand rate in simplistic terms, it is considered extremely important as a concept in Lean implementation. What kind of decisions does the Takt Time drive? Are these decisions strategic or tactical by nature?

Q9. What is the difference between Central Limit Theorem and Law of Large Numbers? If central limit theorem can help us achieve a normal distribution, why should we not always make use of it and get rid of Non-Normal data?

Q8. What is Fault Tree Analysis? Where do you think it is most effective and in what circumstances is it likely to be least useful? You may like to carry out research over the internet, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Remember - Your answer will not show when you submit. It will be made visible only at 4 PM tomorrow. May the best answer win. All the best! Cheers to the Spirit of Excellence! This is the Excellence Ambassador Episode 1 - Only registered and approved club members will be able to respond to questions between 4th September and 29th September 2017. One daily question is announced at 4 PM on each working day and will be closed for responses at 10 PM on the next working day. Once responses are locked at 10 PM on next day, they will be made visible to everyone. Each Excellence Ambassador (and other readers) will be asked to vote on the answers of the day by upvoting or downvoting. One response will be marked as the best answer and will remain on our forum as a reference for future visitors. Together, the Excellence Ambassadors will build the World's best Business Excellence Glossary.

Q7. A Value-adding-activity is commonly defined as one which is not wasteful. We also like to commonly use three checks for value addition. A value adding activity is one that customer is willing to pay for. A value adding activity is transformational by nature. A value adding activity is done first time right. Do you go with these questions as prescriptions for value addition in all circumstances? Or would you modify these questions depending on the process/ situation/ industry? If you think that modifications are needed, please illustrate with some examples. You may like to carry out research over the internet, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Remember - Your answer will not show when you submit. It will be made visible only at 4 PM tomorrow. May the best answer win. All the best! Cheers to the Spirit of Excellence! This is the Excellence Ambassador Episode 1 - Only registered and approved club members will be able to respond to questions between 4th September and 29th September 2017. One daily question is announced at 4 PM on each working day and will be closed for responses at 4 PM on the next working day. Once responses are locked at 4 PM on next day, they will be made visible to everyone. Each Excellence Ambassador (and other readers) will be asked to vote on the answers of the day by upvoting or downvoting. The voting will close at 6:30 PM and best response will be selected out of ranked responses at 7 PM. One response will be marked as the best answer and will remain on our forum as a reference for future visitors. Together, the Excellence Ambassadors will build the best Business Excellence Glossary.

Q6. There is enough information on how and why 5S is effective in manufacturing. While everyone may agree that 5S makes sense in workplace organization even in services, the question is - Does 5S actually save enough money when implemented outside manufacturing? If yes, how? You may like to carry out research over the internet including links below this question, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Remember - Your answer will not show when you submit. It will be made visible only at 4 PM tomorrow. May the best answer win. All the best! Cheers to the Spirit of Excellence! This is the Excellence Ambassador Episode 1 - Only registered and approved club members will be able to respond to questions between 4th September and 29th September 2017. One daily question is announced at 4 PM on each working day and will be closed for responses at 4 PM on the next working day. Once responses are locked at 4 PM on next day, they will be made visible to everyone. Each Excellence Ambassador (and other readers) will be asked to vote on the answers of the day by upvoting or downvoting. The voting will close at 6:30 PM and best response will be selected out of ranked responses at 7 PM. One response will be marked as the best answer and will remain on our forum as a reference for future visitors. Together, the Excellence Ambassadors will build the best Business Excellence Glossary.

Q5 - There are many experts who consider the presence of a process as a significant roadblock in the effort towards creative design work. It is also understood that there are many innovations that happened purely by accident. Is there any value in the use of Lean Six Sigma in the world of product innovation? Why/ Why not?