- 5
Root Cause Analysis (RCA)
Root Cause Analysis (RCA) - is a problem solving method which is used to identify the root causes for an issue or a problem. A cause is called a root cause if it is actionable and if actioned will prevent the recurrence of the issue. 5-Why, Fishbone Analysis and Affinity Diagrams are some of the common tools used in RCA.
An application oriented question on the topic along with responses can be seen below. The best answer was provided by Anita Upadhyay on 6th September 2017.
Question
Vishwadeep Khatri 268
Q2. Root cause analysis is essential to problem-solving. However, there are four possibilities - (you may watch this video to understand more - https://tinyurl.com/ybtjmnof )
How should our approach to problem-solving change for each of the above situations?
Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday.
Link to post
Share on other sites
39 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.