Everything posted by Vishwadeep Khatri
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AI News from ET - With AI, challenge is convincing people that learning still matters: Coursera CTO
Coursera's CTO, Mustafa Furniturewala, emphasises that AI's true value in education lies in translating information into practical skills, not just content access. He believes the focus should be on application layers and ecosystems built upon AI models. India, with its vast young talent, is poised to lead in AI innovation and upskilling, even without developing frontier models. View the full article
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AI News from ET - AI startups fuel talent war as hiring surges across India
India's AI startups are experiencing a hiring surge, outpacing the broader tech sector as companies transition from AI experiments to large-scale deployments. Driven by demand for generative AI and automation, recruitment is booming across engineering, product, and customer-facing roles. This growth, however, highlights a significant talent shortage, pushing compensation for experienced AI professionals to new heights, with leadership roles commanding substantial packages. View the full article
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AI News from ET - OnFinance AI founder criticises All In Capital for not investing, apologises
Bengaluru fintech founder Anuj Srivastava apologised after publicly criticising venture firm All In Capital for not investing in his startup, OnFinance AI. Despite the initial rejection at the pre-seed stage in 2022, the firm reportedly offered continued guidance. Srivastava later admitted to misunderstanding feedback and expressed respect for the firm's partner, Kushal Bhagia, who accepted the apology. View the full article
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AI News from ET - UnitedHealth’s $3 billion AI push has bots calling doctors
The largest US health insurer plans to invest $3 billion in AI over 2026 and 2027. UnitedHealth executives say they’re seeing a 2-to-1 return, as AI automates cumbersome manual processes and makes workers more efficient. Executives say the technology can reduce friction for patients while lowering costs. View the full article
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AI News from ET - AI, AI Sir! Indian execs back in the classroom for a fresh chapter
Online education companies such as Coursera, Eruditus, upGrad and Simplilearn are reporting a sharp rise in enrolments over the past year $2 trillion a year over the next five years - with generative AI, agentic AI and AI-led business transformation emerging as the most sought-after areas of learning. View the full article
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AI News from ET - AI spending boom could trigger sharper downturn than dotcom crash: Professor Aswath Damodaran
Valuation expert Aswath Damodaran warns the AI boom's massive capital expenditure, largely debt-funded, could lead to a more painful downturn than the dotcom crash. He notes tech giants are shifting to capital-intensive models, unlike the equity-funded dotcom era. This extensive infrastructure investment, coupled with "big market delusion" and overconfidence, risks widespread economic fallout if projections falter, potentially causing significant job displacement. View the full article
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AI News from ET - India's data centre pipeline hits 8.33 GW as AI demand reshapes digital infra: Knight Frank India
India's data centre sector is witnessing an unprecedented infrastructure build-up, with the total development pipeline across major markets reaching 8.33 GW, according to Knight Frank India. The scale of future supply, driven by accelerating artificial intelligence adoption, cloud computing growth and data localisation requirements, is more than five times the country's current live data centre capacity of 1.6 GW. View the full article
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AI News from ET - Lutnick’s Anthropic crackdown claims new power over AI models
The US government has taken an unprecedented step, using export control laws to restrict foreign access to advanced AI models from Anthropic. This move, citing national security concerns over potential 'jailbreaks,' has sparked debate about government intervention in AI development and usage. Industry experts warn this could lead to broader government oversight and potential disruptions for AI companies and their global clientele, prompting calls for diversified AI supply chains. View the full article
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AI News from ET - Trump tells Axios he no longer views Anthropic as national security threat
Former President Donald Trump initially perceived AI firm Anthropic as a national security risk, but has since changed his stance. This shift followed Anthropic's swift action to block foreign access to its advanced AI models, a directive issued by Trump's administration. Trump acknowledged the company's "responsible" response, though he didn't rule out using emergency powers. Anthropic expressed gratitude for the partnership in resolving the issue. View the full article
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AI News from ET - Nixi launches AI portal for '.in' domains
Nixi has unveiled an AI-powered platform to bolster .in domain security and detect suspicious websites. This initiative, alongside new portals for enhanced user experience and operational efficiency, underscores India's commitment to internet safety. The move aligns with KYC norms for domain registrations, ensuring user data protection. View the full article
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AI News from ET - Meta AI glasses pilot faces privacy scrutiny
Privacy experts are flagging significant risks with Meta's AI glasses pilot for visually impaired citizens in Gujarat. Concerns centre on potential privacy violations for users and bystanders due to always-on cameras, and challenges under India's data protection law. While the technology promises independence, calls are mounting for stringent safeguards against data misuse and unauthorised access before deployment. View the full article
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AI News from ET - Nobel Prize winner John Jumper quits Google DeepMind after nearly a decade; set to join Anthropic
Nobel laureate John Jumper, a key figure behind the groundbreaking AlphaFold AI, is departing Google DeepMind after nearly nine years. He announced his move to rival AI firm Anthropic on X. Jumper's departure underscores the intense competition for top AI talent as startups like Anthropic vie with tech giants for leading researchers. View the full article
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AI News from ET - 'There's no soul': Tony Leung weighs in on AI in filmmaking
Hong Kong superstar Tony Leung Chiu-wai expresses concerns about AI's impact on cinema, calling it a "double-edged sword" that could lead to job losses and a focus on "popcorn movies" lacking soul. He laments the decline of big-screen viewing, preferring films be experienced in cinemas. Leung also touched upon the evolution of Chinese cinema and the importance of directors in his project choices, emphasizing truthfulness over perfection in acting. View the full article
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AI News from ET - Norway imposes near ban on AI in elementary school
Norway is implementing strict rules on generative AI for students, nearly banning it for those aged 6-13 to safeguard fundamental learning like reading and writing. Older students will use AI cautiously under supervision, while those in upper secondary will learn its appropriate use. View the full article
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AI News from ET - Maharashtra signs MoU with Google for AI training of over 4 lakh teachers
Maharashtra's School Education department has partnered with Google for Education to equip over four lakh teachers with AI and digital technology skills. This free, state-controlled initiative will train master trainers who will then cascade knowledge across the state, aiming to boost digital literacy and professional development for educators. View the full article
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AI News from ET - Reliance’s AI ambitions & other key takeaways from its 2026 AGM
Reliance Industries is aggressively pursuing AI leadership in India, aiming to build sovereign infrastructure and develop AI solutions for the nation. The company announced plans for a significant Jio IPO, a rapid expansion of its quick commerce business, and the integration of AI across its network and media platforms. View the full article
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AI News from ET - Meta signs new AI computing deals with data center firm Crusoe: Report
Meta is under contract to buy computing capacity from Crusoe at two data centers, which are located in Childress, Texas, and Warrenton, Missouri, according to the report. View the full article
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AI and Context-Aware Performance Evaluation
CAISA Forum Question 882Should AI evaluate people based on results alone, or should it account for the difficulty of their circumstances?A large service organization uses AI to evaluate team performance. The AI can measure outcomes such as: productivity, quality, customer satisfaction, turnaround time, and goal achievement. However, the AI also has access to contextual information showing that employees operate under very different conditions: Some handle routine cases. Others handle complex escalations. Some teams receive stronger managerial support. Others face staffing shortages and frequent disruptions. The organization must decide how the AI should evaluate performance. This creates a real dilemma: View A — Evaluate based on results.Performance should be judged by outcomes. Introducing contextual adjustments reduces accountability and makes performance comparisons less objective. View B — Adjust for circumstances.Not all employees operate under the same conditions. Ignoring context can unfairly reward those with easier situations and penalize those facing greater challenges. Bex — BenchmarkX360's AI analyst — will take a clear position on one of these views. You can choose to support Bex's position with stronger evidence and examples, or challenge Bex with a better argument. Either approach can win. Which view do you support — and why? Provide a specific operational, service, product, or organizational example to support your position.⚠️ Answers that do not take a clear position will not be approved. ⚠️ "It depends" answers will not be approved. 💡 Participants are free to use AI tools — clarity, insight, and contextual relevance will determine the best answer. 🏆 The best answer will be selected on the basis of:· Clarity of position taken · Quality of reasoning and argument · Relevance of operational, service, product, or organizational example · Ability to go beyond or against Bex's analysis
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Should AI Reveal How It Scores People?
Vishwadeep Khatri replied to Vishwadeep Khatri's topic in We ask and you answer! The best answer wins!Individual Answer Evaluations1. Savio Dsouza — View BApproval Status: ❌ Not Approved Evaluation: The answer takes a clear View B position, but it offers only a single generic sentence about "capability development and performance excellence" with no specific industry context, process step, job role, or realistic scenario to ground the argument. It explicitly lacks the specific example required for approval. 2. rajan.arora2000 — View AApproval Status: ✅ Approved Evaluation: Takes an unambiguous View A position and backs it with a highly detailed, multi-case argument including Volkswagen/Dieselgate (where hidden tests enabled surgical gaming and the regulatory fix was a representative test — not a secret one), the Atlanta Public Schools cheating scandal, Wells Fargo, and peer-reviewed academic references (Bevan & Hood). The reasoning is rigorous: it distinguishes between gaming via documentation vs. gaming via feedback gradients, and correctly argues that opacity cannot eliminate metric manipulation — it merely advantages those who decode fastest. 3. Ehisuoria Aigbogun — View AApproval Status: ❌ Not Approved Evaluation: Supports View A and does reference a specific tech incident (Google Gemini image-generation controversy), but the example is about AI bias in a product — not about employee performance evaluation or gaming behavior — making it tangentially relevant at best. The answer lacks a concrete process, role-level, or operational example connected to the performance evaluation context required by the question. 4. Vinit _Dubey_w5HV — View AApproval Status: ✅ Approved Evaluation: Takes a clear View A position and provides concrete, relevant industry examples across multiple companies (Microsoft Viva Insights, IBM talent management AI, Salesforce customer success metrics, and a generic contact center framework including specific KPIs like first-contact resolution and customer sentiment). The reasoning addresses the "gaming" counterargument directly by arguing the problem lies in evaluation design, not transparency itself, and the examples ground this in real organizational contexts. 5. Suhail_J_CaJq — View BApproval Status: ❌ Not Approved Evaluation: Takes a clear View B position and articulates the "high-level transparency vs. protected operational details" distinction reasonably well. However, the examples provided (bank fraud checks, exam syllabi, spam filters) are brief analogies rather than specific industry/process examples with described outcomes or mechanisms — the answer lacks a specific example with sufficient operational depth. 6. Jaswant_Kumar_nB8z — Neutral / Selective TransparencyApproval Status: ❌ Not Approved Evaluation: Does not take a clear position for either View A or View B — explicitly recommends "selective transparency" as a middle-ground approach, which is a balanced/neutral answer. Per the evaluation criteria, "it depends" or balanced answers are not approved, regardless of reasoning quality. 7. anthony rebello — View AApproval Status: ✅ Approved Evaluation: Takes a clear, unambiguous View A position with solid reasoning — argues that multi-metric AI systems make gaming exponentially harder, and references Google OKRs, Salesforce, and contact center examples (customer satisfaction, call quality, compliance adherence). Notably, the answer uses Wells Fargo as a case for View A: the problem was single-metric dependency, and the solution is robust multi-metric design — not hiding the formula. The reasoning is coherent and practically grounded. 8. Ajay _Wadhwa_bs1h — View BApproval Status: ✅ Approved Evaluation: Takes a clear View B position and provides two relevant real-world examples: Amazon warehouse productivity metrics (where workers gamed packing/scanning speeds at the cost of injury rates) and a telecom/banking contact center case (where sharing detailed scoring structures led to rushed calls and premature transfers, while shifting to partial transparency improved true resolution quality). The reasoning directly applies Goodhart's Law to the customer service context. 9. Naijur Rahman — View BApproval Status: ✅ Approved Evaluation: Takes an unambiguous View B position with strong, multi-layered reasoning. Provides two substantive examples: the Wells Fargo cross-sell scandal (front-line service agents, fully visible quota metrics, 2 million fraudulent accounts) and the Atlanta Public Schools cheating scandal (full metric transparency leading to criminal conspiracy, 11 convictions). Both examples are directly analogous to the customer service scenario and the argument — that complete transparency of one dominant, movable number plus incentive leads to gaming, not improvement — is well-constructed and specific. 10. kartik voleti — View BApproval Status: ❌ Not Approved Evaluation: Takes a clear View B position with coherent general reasoning about gaming behavior and unmeasured work. The only example referenced — standardized testing / "teaching to test" — is mentioned only in passing without any specific institution, outcome data, or operational detail. The answer lacks a specific concrete example with sufficient detail required for approval. 11. Prateek _Harsh_dl5h — View AApproval Status: ❌ Not Approved Evaluation: Supports View A and mentions Google's Project Oxygen as a supporting example, along with general statements about how transparent evaluation systems drive engagement. However, the discussion of Project Oxygen is not connected to the gaming/formula-transparency debate at the center of this question — it's about manager effectiveness, not scoring transparency — and the answer lacks a specific operational scenario relevant to the AI scoring dilemma. The example does not address the core tension. 12. Ankita_Bhardwaj_gN3V — View AApproval Status: ✅ Approved Evaluation: Takes a clear View A position and supports it with specific, relevant industry and regulatory examples: EU AI Act explainability requirements (Article 13), GDPR Article 22 on automated decision rights, Microsoft's Responsible AI Standard, IBM's AI transparency principles, and LinkedIn's Responsible AI framework. The answer goes further to construct a specific agent-level scenario (Agent A vs. Agent B) demonstrating why multi-factor AI resists gaming when designed properly. This is a comprehensive and practically grounded argument. 13. Saran raj _Venkatesan _YFX7 — View BApproval Status: ✅ Approved Evaluation: Takes an unambiguous View B position and provides a comprehensive, deeply reasoned argument with eight case studies across six sectors (Wells Fargo, NHS 4-hour A&E targets, UK GCSE league tables, India AADHAAR welfare scoring, Infosys iCount, Microsoft stack ranking, Google OKRs as a positive control, and TCS vs. Infosys as a matched pair). The answer also introduces the CLEAR framework as a deployable solution and constructs a formal net-value model (ΔV equation) demonstrating when View A or B holds. 14. Sunil Emandi — View BApproval Status: ✅ Approved Evaluation: Takes a clear View B position and provides a highly specific, first-hand operational example from personal experience at Sutherland Global Services providing chat-based technical support for Norton Antivirus — including specific gaming behaviors observed (reinstalling software instead of fixing root causes, offering subscription coupons for 5-star ratings, volume-chasing at the cost of well-being), and the documented business consequences (recurring issues unresolved, customer confidence declining). This is among the most practically specific examples in the thread. 15. Abhishek Adhikary — View BApproval Status: ✅ Approved Evaluation: Takes a clear View B position and grounds the argument in the banking fraud detection analogy — arguing that performance scoring functions like a detection system and must protect its triggering logic, just as banks do not reveal fraud thresholds. The answer makes a sharp and important point that is underemphasized elsewhere: "trust can be rebuilt if employees feel uneasy, but once metrics are corrupted, it's almost impossible to spot." Solid reasoning with a well-chosen industry analogy, though the example (banking) is more analogical than directly operational. 16. Dinesh Selvarajan — View AApproval Status: ✅ Approved Evaluation: Takes a clear View A position with a strong historical framing (pre-AI KPIs and scorecards were always shared openly), a direct rebuttal (gaming risk is an evaluation design problem, not a transparency problem), and a specific, named industry example: Teleperformance, one of the world's largest customer service companies, which rolled out transparent AI-based agent evaluation and found agents used the transparency to self-correct in real time, with gaming being self-limiting because metrics were outcome-based. This is a directly on-point operational example. 17. Sourabh Siddu khot — Balanced / NeutralApproval Status: ❌ Not Approved Evaluation: Does not take a clear position for View A or View B. The answer explicitly calls for "striking an appropriate balance" and "meaningful transparency" while protecting "sensitive model details" — this is a classic balanced/neutral "it depends" response. Per the evaluation criteria, such answers are not approved regardless of how they are written. Summary - Approved Answers (10)rajan.arora2000, Vinit _Dubey_w5HV, anthony rebello, Ajay _Wadhwa_bs1h, Naijur Rahman, Ankita_Bhardwaj_gN3V, Saran raj _Venkatesan _YFX7, Sunil Emandi, Abhishek Adhikary, Dinesh Selvarajan 🏆 Winning AnswerWinner: Saran raj _Venkatesan _YFX7 (View B) This answer stands above all others across every evaluation criterion. On clarity of position, it declares "VIEW B — WITHOUT QUALIFICATION" at the outset and never hedges, unlike some approved View B answers that soften their conclusion. On quality and completeness of reasoning, it is the only answer that formally separates "Accountability Layer" from "Specification Layer" transparency — a conceptual reframe that resolves the apparent dilemma rather than just arguing one side of it, and it builds a full algebraic net-value model (ΔV = T·N − G·S·N − U·N) to show the sign conditions under which View A or B holds. On relevance and specificity of examples, it is unmatched: it presents eight case studies across six sectors with documented outcomes — Wells Fargo (regulatory findings, $185M fine), NHS 4-hour A&E gaming (Francis Report), UK GCSE league tables, India's AADHAAR welfare scoring (CAG reports), Infosys iCount vs. TCS as a matched industry pair, and Microsoft's Stack Ranking — making it the only answer that provides a multi-sector comparative evidence base rather than relying on one or two cases. Compared to the next strongest approved answers — Naijur Rahman (two strong cases, but no constructive framework) and rajan.arora2000 (equally rigorous on the View A side, with comparable case depth) — Saran raj's answer is distinguished by the CLEAR Framework as a deployable operational solution, the "Specification Ratchet" dynamic showing how gaming compounds across AI retraining cycles, and the asymmetry argument (trust gains are additive; gaming losses are multiplicative), all of which make it the most practically useful, thoroughly argued, and comprehensively evidenced answer in the thread.
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AI News from ET - Early users of Anthropic's Mythos still have access after US order: Report
Select companies continue to access Anthropic's Mythos AI preview. This access remains despite a US government directive that halted other versions of the system. Bloomberg News reported this development. View the full article
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AI News from ET - US tells ASML it's concerned one of its chipmaking tools may be in China: report
ASML has pushed back against those concerns, noting that EUV, or extreme ultraviolet, lithography tools used to print tiny chip circuits are made in small quantities and require constant upkeep from ASML employees, according to the report. View the full article
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AI News from ET - OpenAI introduces enhanced usage analytics, AI spending controls for ChatGPT Enterprise
The new features aim to help manage costs and track credit usage, as growing adoption of the AI tools by power users in enterprises has drawn attention to the escalating costs associated with extensive AI consumption. View the full article
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AI News from ET - Meta in India doing what others can’t: Infrastructure head Santosh Janardhan
Meta Platforms is set to build significant AI data centre capacity in India. The company is already working on a large data centre in Jamnagar with Reliance Industries. Meta's Bengaluru engineering hub plays a crucial role in developing proprietary silicon, said Santosh Janardhan global head of infrastructure at Meta Platforms. View the full article
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AI News from ET - AI cuts tech project times from years to months, says Deutsche Bank exec
Deutsche Bank is experiencing a remarkable transformation through artificial intelligence. What used to take two years can now be accomplished in just three to six months. Backlogs that once seemed insurmountable are being cleared in weeks. The bank is leveraging AI to accelerate tech projects and streamline data analysis. View the full article
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AI News from ET - Silicon Valley chiefs discuss gigawatts & guardrails at G7
Here’s everything you need to know about what was discussed at Wednesday’s working lunch among tech executives and global leaders. View the full article