Gemba in lean terminology refers to the place where value is created. Gemba walk refers to a lean management technique where the leaders and/or managers visit the shop floor with an agenda to learn something new about the process, see it in action, understand how value is being created, interact with the operators, reflect on the learnings and collaboratively improve the process.
Management by Walking Around (MBWA)
Management by Walking Around (MBWA) is the casual walking around of the leaders and/or managers on the shop floor (most commonly also known as the floor walk). There is no pre-set agenda for the walk. It is done to have a look around the shop floor, greet the operators, boost their morale and to make the leadership presence felt.
These two are often considered to be the same, however, both are fundamentally different in their design and approach.
An application-oriented question on the topic along with responses can be seen below. The best answer was provided by Somrita Chatterjee on 20th November 2018.
Also review the answer provided by Mr Venugopal R, Benchmark Six Sigma's in-house expert
Applause for all the respondents - Dadakhalandar Shaik, Bharath Ratakonda, R Rajesh, Venkata Kantambatlu, Antony Vinod, Ferdoz Yunis.