Balanced Scorecard is a management system that enables an organization to set, track and achieve its key business strategies and objectives. Once the business strategies are developed, they are tracked through relevant metrics in the four legs of a balanced scorecard - Customer, Financial, Internal Business Process, Learning and Growth.
An application oriented question on the topic along with responses can be seen below. The best answer was provided by R Rajesh on 12th October 2018.
Applause for all the respondents - Bhupendra, Vastupal Vashisth, Raguram