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Secondary Metric
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 154 Give some good examples, preferably from different Industries, where a Lean Six Sigma project was considered successful w.r.t Primary Metric (CTQ) but was later understood to be a big failure due to adverse impact on Secondary Metric. Please remember, your answer will not be visible immediately on responding. It will be made visible at about 5 PM IST on 26th April 2019, Friday to all 53000+ members. It is okay to research various online sources to learn and formulate your answer but when you submit your answer, make sure that it does not have content that is copied from elsewhere. Plagiarized answers will not be approved. (and therefore will not be displayed) All Questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ All rewards are mentioned here - https://www.benchmarksixsigma.com/forum/excellence-rewards/ -
Q. 129 Y=f(X) forms a very important part of a Six Sigma or DMAIC project. What are the various tools that can be used to list all possible Xs for an output Y. This question is open till 5 PM Indian Standard Time on Friday, 25th January 2019. If your answer is selected as the best answer, your name will be permanently displayed in the World's best business excellence dictionary in the making - https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ Please remember, your answer will not be visible immediately on responding. It will be made visible at about 5 PM IST on 25th January 2019, Friday to all 53000+ members. It is okay to research various online sources to learn and formulate your answer but when you submit your answer, make sure that it does not have content that is copied from elsewhere. Plagiarized answers will not be approved. (and therefore will not be displayed) All Questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ All rewards are mentioned here - https://www.benchmarksixsigma.com/forum/excellence-rewards/
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Q3. Dashboard, Numbers, Metrics, CTQs, are commonly used terms in the domain of Business Excellence. Here are conflicting views by two Management Gurus - What is your view on this? Is measurement essential for good management? Why? Why Not? What did Edward W Deming mean by his statement? You may like to carry out research over the internet, talk to your partner, and colleagues while framing your response. Each club may submit maximum two responses, one by each member. Please write the answer in your own words. Please do not copy and present someone else's explanation as your own. As Excellence Enthusiasts, we are against plagiarism. Remember - Your answer will not show when you submit. It will be made visible only at 4 PM tomorrow. May the best answer win. All the best! Cheers to the Spirit of Excellence! This is the Excellence Ambassador Episode 1 - Only registered and approved club members will be able to respond to questions between 4th September and 29th September 2017. One daily question is announced at 4 PM on each working day and will be closed for responses at 4 PM on the next working day. Once responses are locked at 4 PM on next day, they will be made visible to everyone. Each Excellence Ambassador (and other readers) will be asked to vote on the answers of the day by upvoting or downvoting. The voting will close at 6:30 PM and best response will be selected out of ranked responses at 7 PM. One response will be marked as the best answer and will remain on our forum as a reference for future visitors. Together, the Excellence Ambassadors will build the best Business Excellence Glossary.