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Q 357. In the world of Project Management, it is common practice to create Project Charter in Initiation phase. This does not contain the scope. Definition of scope is done in Planning phase. (The five phases are Initiation, Planning, Executing, Monitoring & Controlling, and Closing). In the Lean Six Sigma world, the DMAIC Project Charter includes the scope. What is the reason for this difference in approach towards managing a project? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions s
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Low Hanging Fruits
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q 324. What is a low hanging fruit? Are there any risks in identifying and addressing low hanging fruits in Define phase of a DMAIC project? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standa -
Q. 202 How is DMA of DMAIC different from DMA of DMADV ? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author f
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Q. 200 While most leaders seem to agree that DMAIC is a logical sequence, needs top management support, can be used flexibly and makes business sense, what are some of the Leadership reasons for not supporting this methodology wholeheartedly (in many companies)? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.
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Q. 175 Define the term secondary metric. Give examples. Are there times when we do not need to have a secondary metric? Is it possible that we may have multiple secondary metrics in a project? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next T
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Q. 160 Hypothesis Testing - Business Success for any company depends on Continuous Improvement(CI) . CI requires creating hypothesis and testing them frequently. Most organizations create and test hypothesis (do trials for new ideas or carry on small experiments). For some reason, most professionals do not carry out statistical testing of hypothesis on sample data and tend to rely on gut feeling. It is seen that most Green Belt professionals do not use it while they have been trained on it. What are the key reasons for lack of use of this powerful family of statistical tests?
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Process FMEA and DMAIC
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 159 In how many ways can a Process FMEA relate with a Lean Six Sigma DMAIC project? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top a -
Q. 157 While solving problems, root cause analysis is considered as an obvious step. When is it that one should refer to a “cause” as the “root cause”? (or a set of “causes” as “root causes”) The most comprehensive answer wins. Do try to consider varying situations. If answers are similar in detail, those with examples will get preference over others. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/l
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Tollgate Reviews
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 146 Tollgate Reviews are checkpoints in a Six Sigma project. What are the objectives of completing tollgate reviews? When all should a tollgate review be carried out in a DMAIC or DMADV project? Who must be present in every tollgate review and who are the "if-needed" participants? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home pa -
Q. 139 In which phase of DMAIC, can hypothesis testing NOT be used? Explain with reasons. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top
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Validation with Small Samples
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 138 In many industries, it is costly to do trials while establishing solution for a problem. Verifying improved process capability with very few samples is not easy. What are the approaches for decision making with a few samples? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to -
Process Controls
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 137 There are different ways and means of controlling a process and they vary in their effectiveness. Describe different type of process controls and sort them in your order of preference from best to worst. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question -
Q. 136 What is the best way to create a Control Plan for a process? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and t
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Q. 135 Process and Project are terms used in the Business Improvement or Six Sigma world, while the term project is used in the Project Management realm. What are the key differences in a Project and a Process? Can the terms be used interchangeably? Give examples to support your answer. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at -
Q. 131 The basic tenet of the EFQM model (European Foundation for Quality Management) is Bench-marking. Explain the 8 core values of the EFQM Model. Compare the RADAR cycle (EFQM Model) to DMAIC (Six Sigma). Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open
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Excellence in Results
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 130 Y = F(X) indicates that we need to improve inputs and improve the process to get better outputs than what we got earlier. Is it possible to let one of the two remain at a below industry average level (inputs or process) and focus heavily on the other one to generate excellent results? Give examples to explain your answer. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence -
Q. 129 Y=f(X) forms a very important part of a Six Sigma or DMAIC project. What are the various tools that can be used to list all possible Xs for an output Y. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Ind
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Stop Gap Arrangement
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q. 122 "Stop Gap" arrangements usually have a negative connotation to them. How are they different than the "Quick Wins" usually identified in the Define phase of a Six Sigma project? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ F -
Q. 121 It is noticed that data collected for problem solving during Gemba walks is not always reliable. A useful approach for evaluating data is the "KNOT technique". Explain the utility of KNOT technique with a suitable example. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to th
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Q. 119 Explain by giving examples how should one decide about selecting a suitable process improvement approach in a given situation. Compare and contrast DMAIC with Rapid Improvement sequences like Kaizen. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open til
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Six Sigma is a powerful methodology that can be used to improve business processes. It is a structured approach to problem-solving that can be applied to any process - manufacturing, sales, marketing, IT, BPO, accounting, purchasing, you name it. All processes have variation. Variation is the cause of all evil - it leads to defects and customer dissatisfaction. Six Sigma methodology can be used to reduce variation from any source and thus improve costs, quality, and hence customer satisfaction. The standard methodology that is used to improve existing processes is called DMAIC. The acronym
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Alternative names for DMAIC
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins.
Q68. I have come across a few alternative names for DMAIC. One is G-E-T-S that was used by GE Transportation Systems and they used it as Gather- Evaluate- Transform- Sustain. What are some alternative names for DMAIC that you have come across? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to res -
Hi VK, I thought of doing a Six sigma project on body weight lose. Now weight is 85kgs, as per the height and weight standard it should be within 50 to 60kgs. The target weight in 6 months is 55kgs with the diet plan and exercise plan. Calorie counts on diet and exercise are updated daily in log book. Now my question is what is the metric I have to consider? Shall I take calorie consumption per day and calorie expended per day. Note: the 85kg man should have average calorie consumption per day (accpd) should be 2300kcal for maintaining his weight. When the weight reduces the accpd also r -
Hi All, Need you advice... Currently I am working one of the business problem which is adversely impacting the client deliverable's. Problem is - High Attrition. I understand its a universal problem, I am just trying to control few of the factors which are in our control. So with the help of an HR I have collected last 12 months data (Aug 2013 till Sep 2014) attrition data. I also studied the reason given in exit interview while leaving. Accordingly I have classified few of reasons for leaving into sub-groups, they are: 1) Career Growth 2) Compensation 3) Family Problem 4) Higher
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Hi, I've been given the responsibility to lead our organization's Inspection Cost Reduction Project. To give you some background, my employer is a passive telecom infra & services provider. While the telecom tower is being erected Civil & Tower Inspection should be done and this task has been outsourced to External Agencies specializing in Civil Foundation & Tower Inspection. The objective is to reduce this cost either by going for a sample inspection by external agency (currrently 100% of the sites are being inspected), or hiring permanent resources for 10
