Vishwadeep Khatri

Q. 65. In which situations would you consider non-normal data as abnormal? (Abnormal here means unusual or unacceptable) Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q 64. Give examples of processes that have moved from multiple handoffs to zero or minimal handoffs. The most extreme example wins. This Short Answer Question is a part of Excellence Ambassador initiative and is open for 4 hours. All rewards are mentioned here - https://www.benchmarksixsigma.com/forum/excellence-ambassador-rewards/ Kindly note that the word limit for this question is 100 words. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Very good debate so far. While Krishnamurthy Rao and R Rajesh have favoured completion of a project with justification, Kavitha, Togy and Alex have given reasons why project completion should NOT be a criteria. The subject is of critical importance in Lean Six Sigma world. Let us see how the debate progresses in this week.

Q63. Should completion of a full-fledged DMAIC or DMADV project be an essential criterion for the hiring of a Lean Six Sigma Black Belt professional in an improvement manager job role? Please start your answer with a clear YES or NO in the beginning of your first response. As this is a debate question, one needs to continue to support his/her response by replying to others. The question carries 2500 points and is open for a week. This is part of Excellence Ambassador initiative. There will be one winner for "YES" responses and one for "NO" responses in the debate. All rewards are mentioned here - https://www.benchmarksixsigma.com/forum/excellence-ambassador-rewards/ All Questions can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/

Thanks everyone for participating here. The above answer by Nilesh is the winner as it carries a good example for both scenarios and was within 100 words. While several others met were very good too, this answer seems most easy to relate and connects with daily life. Other noteworthy answers within 100 words were from Vivek, Antara, Reena, Mohan, Rajesh Gadgil, Anand, Venkatraman, Anupama, Anshu and Johnson.

Q 62. Innovation Question - It is found that many trained Lean Six Sigma professionals find it hard to get a project inside their company. Provide an innovative answer to this situation by providing just one suggestion to the following question - How can a Green Belt/ Black Belt Trained professional gain validated project experience when his full-time job does not provide him an opportunity? Assume that the company has a policy of not allowing such projects to be documented or taken up formally. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q 61. Efficient or Effective - (Flash Short Answer Question - Max 100 words answer, winner gets 1000 points - closes 9:00 PM IST on 3rd January 2018) - Provide One Example of a process that is efficient but not effective and one of a process that can be considered effective but not efficient. Daily use or easy to relate examples are likely to win. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Well explained by Prasad. All his examples show situations where there was a batch processing (a big lot was processed at one time) and has now given way to single piece flow.

Q 60. Single Piece Flow - (Flash Short Answer Question - Max 100 words answer, winner gets 1000 points - closes 8:30 PM IST on 2nd January 2018) - Provide 3 great examples where single piece flow has made things better for us in daily life. The examples should be such where one piece flow was not used initially but made things better after it was introduced. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Dear All, New Year is a time to reflect on changes we want or need to make. I suggest a New Year Resolution that will surely but surely take us ahead in this competitive world. Here is the resolution - “I will learn and share something new towards my pursuit of Excellence every day/week.” While learning everyday is far better than learning every week, you are free to choose what works for you. Either way, if you are in, let us unite to make this resolution work. Here are the steps you can follow. If you are not listed as an “Excellence Ambassador”, send a Whatsapp message to +919312648189 with your full name and email address. You will start getting responses guiding you on how to participate. If you are already listed, you will be getting Whatsapp messages every day guiding you to latest question, quiz or debate. Start participating. Review all the Rewards - The Rewards are not monthly. Reward points can be gained any day and utilised as and when you wish. All rewards are mentioned here - https://www.benchmarksixsigma.com/forum/excellence-ambassador-rewards/ All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Remember, you do not have to pay anything in this initiative. You can only win by the way of learning and through the rewards. Happy New Year !! Let us strive towards Excellence. Day by day. Best Regards, Vishwadeep Khatri Founder CEO, Benchmark Six Sigma

Q 59. Little’s law is one interesting concept which has multiple applications in the business world. Enumerate some of the powerful applications of Little’s Law highlighting how and why it is an unavoidable tool in certain specific situations. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q 57. While Operational Excellence professionals seem to work well and deliver good results, why is it that cost-cutting initiatives target this function commonly and results in a reduction in certified full-time LSS resources? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

This is a multiple choice question carrying 100 points for right answer. Closes at 11 PM IST tonight

Short Answer Flash Question 1 - With respect to hypothesis testing, whenever consumer's risk is decreased, producer's risk will increase. Explain if the statement is always true, conditionally true or always false (with justification). This is a flash short answer question, open only for four hours - till 7:30 PM India time on 11th December 2018. The question needs to be answered in less than hundred words. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Is Zero Defect achievable ? This is launched as a debate question now. The question carries 2500 points and is open for a week. You need to take a stand and respond to other’s views while supporting your own viewpoint by commenting on posts (use quote option to comment on other's responses) You may respond as YES or NO and provide your justification. Feel free to comment on others responses and provide your point of view.

This is a multiple choice question carrying 100 points for right answer. Closes at 11 PM IST tonight.

Hi Dolly, Please go through the following link and explore - https://www.benchmarksixsigma.com/forum/topic/888-examples-of-six-sigma-implementation-in-finance-and-banking/

Hi Sebastian, Implementing six sigma in one manufacturing company or the other is same. You may like to begin with business critical problems, convert them into projects and proceed with DMAIC. Some example projects in manufacturing can be seen here - Regards, VK

Q 56. Though they seem to serve the same purpose, what is your preference between ARMI and RACI? Why? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q 55. How can specification limits be decided for characteristics of an innovative new product with which customer neither has an experience nor an expectation? Assume that the company creating such an innovative product does not want to expose it to the market or customers before launch. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q 54. Can a process with 100 percent Rolled Throughput Yield be considered inefficient? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q53. In some processes, improvement is desired but existing performance needs to be assessed for the first time. The performance in a process improves when people know that they are being observed as per Hawthorne Effect. While the intent in baselining is to judge natural process performance, we end up assessing an improved performance. There is also the opposite effect of performance assessment sometimes. A team may want to show a process to be more complex than it actually is and artificially create poorer than natural performance so that it is easier to showcase improvements later. How should one go about neutralising such effects while baselining a process? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q52. Explain the use of Coefficient of Variation with examples. 🔹Best Answer: Click here to jump to the best answer

Q51. FMEA is one of the popular approaches used in the Six Sigma World. What are the limitations of FMEA as a method for Risk Assessment? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q 50. Customer Relation Management means different things to different professionals in different industries. Please write a detailed note to bring out the meaning of CRM. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening 5 PM as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.