Club 54

5S represents Japanese words that describe the steps of a workplace organization process. Seiri (Sort) Seiton (Straighten, Set) Seiso (Shine, Sweep) Seiketsu (Standardize) Shitsuke (Sustain) In simple terms, the five S methodology helps a workplace remove items that are no longer needed (sort), organize the items to optimize efficiency and flow (straighten), clean the area in order to more easily identify problems (shine), implement color coding and labels to stay consistent with other areas (standardize) and develop behaviors that keep the workplace organized over the long term (sustain). Does 5s actually save enough money when implemented outside manufacturing? If yes, how? Ans: There is no direct benefit in saving money but we can save indirect cost benefit in creating process efficiency and also we can reduce overheads. Regards, Bhargavi A

Kaizen (Small change) Kaizen is the Japanese word for continuous improvement using small incremental changes. It translates as change for the better. Kai means change, Zen means for the better. Lean IT Kaizen is an approach for solving problems and forms the basis of incremental continual improvement in organizations. A problem is a difficulty that has to be resolved or dealt with. When applied to the workplace, Kaizen means continuous improvement involving everyone, managers and workers alike, every day and everywhere, providing structure to process improvement. Kaizen is about continuously improving: everyday, everyone and everywhere. Many small improvements implemented with Kaizen produce faster results with less risk. In IT terms, we can equate this to a minor update to a piece of software. Kaikaku (Transformation of mind) Lean also recognizes that there are moments that more radical, step change is necessary. This type of change is known as Kaikaku. This refers to a revolutionary change to the existing situation. Following the software example, Kaikaku would be the upgrade of an application currently in use from a release level to a new release level. Software providers will often substantially change both the technical basis of the software and its functionality. For both IT and the user community, this means a large step change. Kakushin (Innovation) A third type of improvement known within Lean is Kakushin. The idea here is that some change will form a complete departure from the current situation. It is about innovation, transformation, reform and renewal. Again, in our software example, this may mean replacing a complete application with a different application that supports the process in a completely different way, for example a web-based application that fully automates the registration of orders, the submission of invoices and the generation of a picking order at order fulfilment. This kind of change will entail the disappearance of many roles and functions within a business. Both from technological and business process perspectives, this example represents a complete departure from the current way of working. Another example of Kakushin is where the organization standardizes a process and supporting software across the entire organization where previously various groups had different processes and applications to achieve similar goals. How are the three different from each other? Since the scope of these 3 practices is different so these may not be interdependent. How do they complement each other? We can say Kaizen is continues improvement process and Kaikaku, kakushin can be adhoc and may depend on company strategy. Kaikaku, Kakushin can be mega or mid size projects involving diversified teams & cost applications. All these concepts are more structured approach to begin cost benefit and these can be applicable based on nature of the project. What would a company lose if one of these as a concept was not utilized? If company lose any one of the concepts this may lead to inefficient process and also company will not have a structured way to manage changes and incomparision to the competitors who may be using this. Company may fall back with regards to these techniques & operations. Regards, Bhargavi Addagulla

Personal Excellence: Producing your best in any given situation, It is defined as the ability to create solutions in difficult situations to enable yourself to overcome these situations successfullyit can be defined as below.who Upholds the highest standards of integrity; defend others to behave unethically.who Maintains the confidentiality of sensitive information.who Shows personal determination, optimism, resilience, andstress tolerance despite difficulties and setbacks it tough situations.who Has a realistic understanding of own strengths and development needs.who Takes responsibility for own development and career;and continuously sets and meets challenging goalswho Seeks and takes advantage of variety of learning opportunities.who Continually seeks and learns from feedback.who Learns quickly and applies new information on the job.=============================Process Excellence:Defines two things. How we work, and how we work together. It creates a framework for continuous process and business performance improvement.Ultimately, Process Excellence will set standards, and help us to deliver measurable performance in everything we do. =======================operational excellence: Is building a sustainable competitive advantage through operations management.It is the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organization. The process involves focusing on the customers' needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace.==========================Business Excellence: Is described as outstanding practices in managing the organisation and achieving results, all based on a set of fundamental concepts or values.==================================== You may like to explain how these are related. You may like to mention if it is possible to achieve one in absence of another?Process Excellence, Operational Excellence and Business Excellence these all are related to each other and builds value for each others their goal is manage the orgnisation with best results however i believe Personal Excellence is something which lies with in a person few recognise it and make optimum use of it and few give up soon or find alternatives.===========================What should an Organisation actually pursue?An orgnisation should have strategy of working with effective planning and for the development of their employees and customers. Regards, Manisha Srivastava

Personal Excellence: Managing our own mental and emotional state refers to Personal excellence and also ability to create solutions in critical situations. Developing personal skills, technical skills, organization skills etc..comes under personal excellence. ============================= Process Excellence: Creating standard policies, communicating it, adherence, gauging performance, KPI's , performance metrics, expanding/streamlining the process, continuous improvement using lean, 6 sigma, other best practices defines the process excellence. ======================= Operational excellence: It includes People, technology, customer, vendor. Meeting the customer expectations, knowing the customer/vendor requirements, recognizing the people for their performance at all levels, improving the technology comes under Operational excellence. ========================== Business Excellence: It defines setting outstanding practices and managing it to deliver best results. And need to Create the Vision/Mission of the organization, manage customers, share holders, stakeholders etc..for business excellence. ==================================== You may like to explain how these are related. You may like to mention if it is possible to achieve one in absence of another? Process Excellence, Operational Excellence and Business Excellence and personal excellence are interdependent. These all are related to each other and builds value for each others. It's not possible to achieve one in absence of another because these are collectively useful to achieve the best result in personal, business, process and operational excellence. =========================== What should an Organisation actually pursue? An organisation should create policy, vision/mission and it should gauge the people, process performance, conduct KPI's and do the metrics. Rewards and Recognition at all level/functions. Expand/streamline the process, business. Use lean, six sigma and other best practices for continues improvement. Regards, Bhargavi A