It’s a general human nature to give prominence and importance to events, tasks or issues which resonates with a particular thought process or hypothesis and are very widely published for consumption. This generic human thinking phenomenon often leads to mis - calculated decisions, as they are made, basis information which is readily available but often negates those bits and pieces of information thread, which gets worn out during the process and thus are non-existent before an outcome is delivered. Thus, leading to decisions based on the information which 'survived' the process, and their existence becomes prominent. Hence the term 'Survivorship Bias'.
Business Processes comprises of various resources which can be broadly categorized as Man, Machine, Material, Methods and Measurements. 'Survivorship Bias' phenomenon can easily impact decisions based around these resources or process as a whole, if expert governance is not present.
For Example - If a 'Selection Process' is followed to hire a Project Team with specific skillset, with a target of 10% Hiring Conversion rate (People targeted to be hired for Project Team from the number of applications received). Once Selection process is over and results are analyzed, its identified that only 8% applicants have successfully passed it and can be considered for the role.
Obvious inference which can be drawn from this, - 'APPLICANTS WERE NOT OF REQUIRED QUALITY WHICH LEAD TO 2% LESS HIRING'. But something which is overlooked is 'WERE THE STANDARD OF THE SELECTIONS PROCESS TOO TOUGH TO BE FULLFILLED BY EVEN THE WELL SKILLED APPLICANTS'. This Survivorship Bias phenomenon played its role!!!
Whenever process is being governed on various tangents, every effort should be made to make conscious and well-informed decisions by erecting necessary guardrails against Survivorship Bias.
Some basis pre checks which can be performed to avoid survivorship bias are
- Try to collect every possible data to be subjected to analysis
- Stringent controls should be placed to check the data for any bias's
- Brainstorm to identify any data which could have been missed in the process of collection, if yes, collect it
- Deploy Data Experts and tenured resources from the process for Data collection as they have more insights on the possible data seepage
- If possible and applicable, put bots in place to collect datasets for study
- Use Generative AI platforms for more well-informed decisions