Personal Excellence is all about the excellency in our own life. It helps us to achieve more meaningful life in terms of making balance in our relationship, emotional intelligence, our professional career and to make our life more productive.
Process Excellence is a continuous improvement process to increase productivity and quality and at the same time to reduce cost with minimum variation. It is all about effectiveness and efficiency of a process.
Operational Excellence is something within the organization where all the activities follow some define process flow. It helps to control disrupt in operation or process due to any changes in some interlinked department or process. It ensures that employees of the organization understand the work flow and help to create the culture to practice the standard operational procedure (SOP) and the organization values. Here the focus is customer. So we can say end to end process for better customer satisfaction with low cost.
Business Excellence is something where we consider the organization as a whole, consider all the stakeholders and it helps to achieve business goal of the organization. It starts with business strategy, communication between different stakeholders and departments, then to have define process flow, cascading it in the ground and then internalization and ope-rationalization of the strategy. A organization can have very effective and efficient process and operation but poor communication, weak strategy, loophole in the change management system will not help to achieve business goal and hence to achieve Business Excellence.