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It totally depends how u take zero defect.... Example ATM machine ....please let me know if anyone entered an amount and have got different amount from atm machine... Zero defect is achievable...but it also depend on process which is under observation....

Yes Venugopal I do agree with you on your explanation that value adding today may not be so in future. Its a continous process always...

Against:- Zero defect is a Nirvana stage. When there is no waste, no unwanted activities in process of making a product. No matter how much money you invest, there will always be some waste generated/ some activity that is a not adding any value to the product. You take any organization with world class equipment,processes, technologies. They are still struggling to achieve Zero Defect, because it is practically impossible. I am not telling that Organization should stop working to achieve zero defect. Considering "Zero defect" as a concept is brilliant. It motivates and drives people for continuous improvement. If Zero defect is possible why do organization struggle to achieve 6sigma level. i.e 3.4 DPMO. why don't they target higher sigma level where there is 0 DPMO. six sigma is only one aspect of Zero Defect

Against:- Hi Kavitha, Previous question was about the concept and slogans that help motivate people. I completely agree with you that Zero defect concept is always beneficial to organization. but here the question is whether it is achievable or not. it has only two answers to it. either "yes" or either "No". and most will agree with it that it is practically not possible to achieve Zero defect.

Against Zero Defect is achievable:- I agree that Zero defect is a concept rather than target It should be used for motivating people to achieve zero defects. It drives continuous improvement activities. However, the question is ZERO defect is achievable or not. To achieve zero defect we need to eliminate waste from the process. Waste means any unproductive activity that does not add value to the product. Eliminating all those Non-value added activates/waste is practically impossible. The question is not about the concept; it is about actually achieving zero defect. Therefore, my vote is against