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Viswanathan_Muthu last won the day on July 8 2013
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Common Six Sigma Projects In BPO
Viswanathan_Muthu replied to Vishwadeep Khatri's topic in Applicability in ITES (BPO/ KPO)
quite a lot of info.... videos from industry experts made things easy to understand... -
Lean Manufacturing Tour
Viswanathan_Muthu replied to ankit_sharma's topic in Applicability in Manufacturing Companies
nice video.. -
Basic On Six Sigma
Viswanathan_Muthu replied to Gautham Karthick's topic in Applicability in Manufacturing Companies
mathematical explanation is available.. Pls refer to Z tables... -
Source Of Six Sigma Project Ideas
Viswanathan_Muthu replied to Suresh Jayaram's topic in What is Lean Six Sigma?
I Agree. Customers (Internal and External) are the biggest source of ideas.. This captures both VOC and VOB.. Cost of Poor Quality is a source as well...