Vishwadeep Khatri

Q. 119 Explain by giving examples how should one decide about selecting a suitable process improvement approach in a given situation. Compare and contrast DMAIC with Rapid Improvement sequences like Kaizen. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. Important Note - To be able to answer, you need to sign up or sign in

Q. 118 "Bells and Whistles" in a product or service are likely to be considered Non Value adding in the "Lean" language. However, they seem to be desirable in certain occasions. Explain with examples, if such features in products and services should be a part of solution in a Lean Six Sigma project. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. Important Note - To be able to answer, you need to sign up or sign in 

Q. 117 BHAG (Big Hairy Audacious Goal) pronounced as Bee-HAG as a concept that proposes setting up of Audacious Business Goals. Should such goals be considered as driving force for Black Belt projects? While answering this question, please keep in mind that in Lean Six Sigma world, we focus on SMART goals (that are achievable), while BHAG is likely to be seemingly unachievable. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q. 116 While using Quality Management Systems, you may come across two terms - "Special Process" - used in ISO9001 and "Special Requirement" used in AS9100D. Compare and contrast the two terms with suitable examples. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q. 115 Blockchain is an emerging technology particularly useful for financial ledgers. Explain how does it work and will it's implementation ensure zero defects in posting financial transactions? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Hi Terry, In Advanced Product Quality Planning (APQP) that is used in Automotive and Aerospace, there is something referred to as Key Characteristics (KC). A Key Characteristic in Aerospace APQP is explained as follows - The answer to your question is as follows - All Key Characteristics for the part/item need to be inspected. You need to check with the customer if they expect control over Process KCs as well. If the answer is yes, they may also need to be added to your inspection plan. Hope this helps.

Q. 114 Apples to Oranges comparison - We cannot stick to “apples to apples comparison” just because that seems logical and easier. We sometimes need to make “Apples to Oranges comparisons”. Provide some examples where comparison of dissimilar entities becomes necessary. Also, explain a good technique that helps us carry out such a comparison. This question is open till 5 PM on Tuesday, 4th December 2018. All rewards are mentioned here - https://www.benchmarksixsigma.com/forum/excellence-rewards/ Please remember, your answer will not be visible immediately on responding. It will be made visible at about 5 PM IST on 4th December 2018, Tuesday. Your answer should not be copied from elsewhere. Plagiarized answers will not be approved. (and therefore will not be displayed)  All Excellence Terms discussed so far can be seen at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ All Questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/

Q. 113 Why is Hansei considered to be a “Central Idea” in Japanese Management? How does Hansei relate with Kaizen? This question is open till 5 PM on Friday, 30th November 2018. All rewards are mentioned here - https://www.benchmarksixsigma.com/forum/excellence-rewards/ Please remember, your answer will not be visible immediately on responding. It will be made visible at about 5 PM IST on 30th November 2018, Friday. Your answer should not be copied from elsewhere. Plagiarized answers will not be approved. (and therefore will not be displayed)  All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/

Q. 112 What is Yokoten? Give examples of Yokoten from different sectors. How lack of Yokoten is restricting Continuous Improvement in many companies? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Good question Sandeep. The answer is here - (please click on the following link)

Q. 111 Explain the four terms with respect to Run Charts - Mixtures, Clusters, Oscillations and Trends. Does a run chart provide any advantage as compared to a control chart? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q. 110 Gemba Walk was developed at Toyota while Management By Walking Around (MBWA) traces its origin to HP. Two world class companies using two methodologies where managers walk the shopfloor. Is it just a case of having different names or are the two fundamentally different? Elaborate with suitable examples. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Hi Madhu, I will answer this question by using two links - Please click on both the following links to see the response. TQM vs Lean Six Sigma - Lean Six Sigma in Thermal Power Plant - Hope this helps. Let me know if you have further questions

Q. 109 WIFM - While the Lean Six Sigma projects start with the Sponsor asking WIFM (What's in it for me?), is it appropriate for Green Belt and Black Belt leaders and the team members to ask the same WIFM question? Should cross functional support members also demand WIFM response for themselves? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q. 108 What is the difference between Artificial intelligence (AI) and Robotic Process Automation (RPA). Elaborate with suitable examples. Can the highest level of automation be achieved without the two working in tandem? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q. 108 Changeover is a constant across all domains and industries. The time spent in changeover from one product to another or from one service to another is a loss of productive time. Single Minute Exchange of Die (SMED) is a powerful Lean tool that helps in reducing the time loss during changeovers. Highlight the key steps involved in SMED using relevant examples. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

You may try to use the sample size calculator at https://www.benchmarksixsigma.com/calculators/ Hope this helps

Hi, We have been doing Lean Six Sigma consulting with Vikram Solar for some time - https://www.benchmarksixsigma.com/vikram_solar/

Hi Manoj and others looking for applications in Sales and Marketing - Please go through the following post - https://www.benchmarksixsigma.com/forum/topic/376-lean-six-sigma-in-marketing-and-sales/ Hope this helps

For the last 3 years, Benchmark Six Sigma has been engaged with training and mentoring of projects at Indus Towers (World's second largest Telecom Infrastructure Company). The results are obviously very good and due to that we continue year after year. Please check here - https://www.benchmarksixsigma.com/indus-towers/

Q. 107 Let us get conversant with emerging technologies. How is Internet of Things changing our lives? What are some of the projected uses of IoT? Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Q. 106 We are always running against time and it is common to find oneself finishing tasks just before the deadline. Let us consider a person who is forcing himself to do the urgent tasks all the time and is completely unable to focus on the important ones. What approach would you suggest to such a person? Provide relevant examples to support your answer. Note for website visitors - Two questions are asked every week on this platform. One on Tuesday and the other on Friday. All questions so far can be seen here - https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/ Please visit the forum home page at https://www.benchmarksixsigma.com/forum/ to respond to the latest question open till the next Tuesday/ Friday evening as per Indian Standard Time. The best answer is always shown at the top among responses and the author finds honorable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term.

Hi Ranjit, Any business problem is likely to have the opportunity to apply the DMAIC or the DMADV approach (or parts of it). As reliability and maintainability are highly linked with design, DMADV is where these are addressed. Design for manufacturability, Robust Design, Design for higher MTBF, Design for lower MTTR - these form important elements of DFSS projects. Equipment (or Part) Life Data is seen to be following Weibull distribution data many a time.

For me, if this is a highly repeated tendency, I will be sceptical as it is not just the company that chooses a candidate, it is also that the candidate who chooses a company. If it is not a highly repeated pattern, I agree with Rajesh.

Hi Dinesh, Please have a look at the following link - An answer I wrote in 2009 - Hope this helps.