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Vishwadeep Khatri

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  1. Vishwadeep Khatri's post in Why does a QA professional require Lean Six Sigma certification? was marked as the answer   
    Excellent question, Amith.

    Let me put it this way - A Quality Assurance professional who has Lean Six Sigma competence creates opportunities for growth outside the Quality Assurance domain. 
     
    Many of the Lean Six Sigma tools were initiated in the Quality domain but a true and successful LSS professional applies the learning for generating better business results than ever before. 

    If you see the evolution of Lean Six Sigma in the image below, you will notice how things have progressed in this domain over the years. Hope this helps. Do ask a follow up question if you want to understand more. 
     

  2. Vishwadeep Khatri's post in Robotic Process Automation vs Artificial Intelligence was marked as the answer   
    RPA is expected to grow faster with AI getting stronger. 
     
    Image Analysis and Text Analysis, for example are two areas within RPA that will be more successful as it is infused with Machine Learning capabilities. Reliable Artificial Intelligence can make more processes RPA-ready in future. Large number of processes today are considered unsuitable for RPA because of good percentage of exceptions in them. If Artificial Intelligence can reduce these exceptions significantly, or ideally eliminate them, RPA will become the preferred mechanism for such processes. 
  3. Vishwadeep Khatri's post in Efficiency was marked as the answer   
    The answers this time (given below) are good for the part 1 of the question but there are no attempts for part 2. Some efficiency metrics can be considered better than others if they have less harmful side effects. 
     
    Productivity in manufacturing as number of units per month is a commonly used metric but promotes overproduction. Theory of Constraints promotes the use of a metric called Throughput which is calculated as Throughput = Sales - TVC (Totally Variable Costs). This is an efficiency metric which ensures that productivity will be considered valid only if Sales happen. And as evident, lower the variable costs, better will be the throughput. This metric removes some of the harmful side effects of a pure production volume metric. 
     
    As no one has provided response to the second part,  there is no winner for this question
  4. Vishwadeep Khatri's post in Turing test was marked as the answer   
    Whether machines can behave like humans or not has been an intriguing question for a long time. Why do we want to know this? 
     
    The quest can be divided into into two parts - 
     
    1. Can machines behave as rationally as humans can? Since IBM’s Deep Blue had beaten Kasparov in a game of chess, more powerful computers have come in. The latest chess software called Komodo has an Elo rating as high as 3304 which is 450 above any human. Such evaluation and mastery is certainly of interest to the excellence community. 
     
    2. Can machines imitate humans and be similar even in irrational behaviours? This question is of interest to security experts who want to know if certain actions are being taken by computer (viruses, for example) instead of humans. Many times computers fail to behave irrationally and give away their presence due to patterns. As an example, computer virus can bring in thousands of fictitious members into a forum or online community by creating fake email ids and even clicking on verification emails by logging in to those email addresses. Google and other online companies have been creating anti spam solutions by figuring out patterns that the computers fail to match with humans. Most of the times computers tend to be more rational than humans as they have an algorithm driving them. Only time will tell if the fight with viruses will be won by well meaning humans or not. 
  5. Vishwadeep Khatri's post in Lean Tools that allow for improvement in themselves was marked as the answer   
    Some of tools that allow for customisation and enhancements in themselves are as follows - 
     
    Kanban board - This provides endless opportunities for improvement in terms of breaking up of tasks, marking expedite lanes, adding tasks on kanban cards etc. Online Kanban board platforms provide even more methods of customisation and tool improvement. 
     
    Future VSM - The extent and format of details that are to be captured in a future VSM have unlimited opportunities for improvement. 
     
    Andon Boards - Andon boards have infinite methods of adding details in terms of who should get alerts of what kind with what kind of escalation and how will resolution feedback be re-circulated (etc) 
     
    Kaizen - The way in which Kaizens are identified, planned, executed and the way feedback and efficiency is tracked provides continuous improvement opportunities.
     
    The Lean Champion needs to be on the lookout for methods and approaches that make Lean tools more effective and therein lies the opportunity of maximising the value generation for a Lean Enterprise. 
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