Nazim

The test is not used by GB's due to Negligence, or they are confident on their Gut feel, which can be wrong, however, there should be some grooming to the fresh GB's on the results and accuracy of hypothesis test.

Yes support function members should also demand for WIFM for themselves. Asking this question will help them to get a deep insight about what improvement or lean is going on, this will help them to contribute from their side individually, as they will be aware of the benefits and ROI from the improvement in progress...

Mental safety can be defined by creating a friendly environment at the org level, which will give employees a feeling of freedom, and the employees or the team members, will not be hesitant to share any innovative ideas, if they have, as the fear of being judged harshly by mgmt will not be there. The mental safety can be implemented in the following ways.. 1) Ensuring the team member is not overloaded. 2) Ensure that the tasks allocated are do'able by the employee.. 3) Ask the team, do they need any support in accomplishing their goals.. Assist them as and when needed, so that they will not face any difficulty. 4) Team bonding activities to be planned, to release the stress. In the absence of the mental safety, the performance of the employee deteriorates, the energy levels goes down, due to the single ownership and continuous working the productivity will reduce. Lack of interest will screw up the quality and these will have impact on the business and customer satisfaction...

NO. Because identifying the improvements are not dependent on the experience of DMAIC & DMADV, the candidate should be aware of how to find the areas of improvement and drive business benefit out of it...

No... Agreed with Priyer..