Dear All,

If anyone would have applied COPIS process map in their process, can you please share in this forum...

Best Regards,

Suresh S

Hi Mate ,

which process specifically u want SIPOC for ............

lem me know

cheers

Mahi

Hi Mahendra,

Most of the companies will do the process map in SIPOC however few of the companies are preferring COPIS prioritizing customer requirement as a input. It would be great to know the purpose and how the end resultant will be...

Regards,

Suresh S

 

SIPOC and COPIS are essentially the same. Some companies prefer calling it COPIS as they say it is better to start with identification of the right customers (internal or external). Conceptually, this may have some merit.  

As a specific process is being mapped, finally the same map should appear whether you call it SIPOC or COPIS.

To answer your question, the result shall be same as SIPOC reversed in order.

Regards,

VK

 

Hello VK Sir,

Apart from this topic of SIPOC / COPIS , i am taking project on mistaken payments due to invoicing erros ( Manual Errors) Is the scope exist in the same

thanks

Mahendra

Hello Mahendra,

Invoicing errors reduction may be a reasonable project. You just need to check whether it is suitable for Six Sigma.

• Should be a chronic problem
  
• Should make enough business sense (good business case)
  
• Cause(s) should be unknown (or verification should require data driven approaches)
  
• Solution should be unknown - (If causes are unverified but can be found quickly and solutioning just requires a brainstorming session, you should not consider it suitable for Six Sigma project.
  

However, if the above criteria are not met, you may still take it as an assignment for practicing some tools and generating benefits. (but not for certification purposes)

Regards,

VK

hello sir ,

thanks for clarfiying

Business case

we are having mistaken payements on an yearly basis of around AUD $ 50 Lac

1 AUD=41 INR ,if its detected we had to get back to the supplier for returning so review & Follow up of cost also involves , similarly if we consider interest charges figures are quite high , Monthly Invoices we process is around 30 K , its a chronic problem ,

type of invoices we process ranges from Hard form , Soft Copy , to multi line excel files .

Traditional project was done earlier but was of no use , mostly it is due to typo error by Accounts payble processing team , along with QC not able to detect the same due to large volume of transactions , shall i proceed with the same please advice

thx

Mahendra

Hello Mahendra,

 

I hope that since you made this post, you have been able to reduce the invoicing errors. Calling your attention to deciding whether you can use DMAIC as a methodology, VK mentioned that your project is a good fit, if:

 

On 5/12/2010 at 4:48 PM, Vishwadeep Khatri said:

• Should be a chronic problem
• Should make enough business sense (good business case)
• Cause(s) should be unknown (or verification should require data driven approaches)
• Solution should be unknown - (If causes are unverified but can be found quickly and solutioning just requires a brainstorming session, you should not consider it suitable for Six Sigma project.

 

In your reply, you have mentioned this - 

 

On 5/14/2010 at 7:13 PM, Mahendra Bhandari said:

Traditional project was done earlier but was of no use , mostly it is due to typo error by Accounts payble processing team , along with QC not able to detect the same due to large volume of transactions

 

and hence the DMAIC screen is not passed because you already know the causes. If you know where the issue is (or what the cause is), you must simply fix that area rather than running a project. Hope this is helpful.