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Evaporating Cloud
Vishwadeep Khatri posted a question in We ask and you answer! The best answer wins!
Q 729. In the context of business excellence, how can the evaporating cloud technique be used for conflict resolution. For example, consider a company deploying an AI chatbot debating whether to quickly deploy a customer service chatbot to reduce costs or ensure the chatbot is well-trained to provide high-quality responses. Discuss how underlying assumptions can be challenged to find a win-win solution. Note for website visitors - This platform hosts two weekly questions, one on Tuesday and the other on Friday. All previous questions can be found here: https://www.benchmarksixsigma.com/forum/lean-six-sigma-business-excellence-questions/. To participate in the current question, please visit the forum homepage at https://www.benchmarksixsigma.com/forum/. The question will be open until Tuesday or Friday at 5 PM Indian Standard Time, depending on the launch day. Responses will not be visible until they are reviewed, and only non-plagiarised answers with less than 5-10% plagiarism will be approved. If you are unsure about plagiarism, please check your answer using a plagiarism checker tool such as https://smallseotools.com/plagiarism-checker/ before submitting. All correct answers shall be published, and the top-rated answer will be displayed first. The author will receive an honourable mention in our Business Excellence dictionary at https://www.benchmarksixsigma.com/forum/business-excellence-dictionary-glossary/ along with the related term. Some people seem to be using AI platforms to find forum answers. This is a risky approach as AI responses are error-prone because our questions are application-oriented (they are never straightforward). Have a look at this funny example - https://www.benchmarksixsigma.com/forum/topic/39458-using-ai-to-respond-to-forum-questions/ We also use an AI content detector at https://quillbot.com/ai-content-detector. Only answers with less than 45-50% AI-generated content will be approved. -
It is observed that, process of making goods receipt note takes approx. 10 minutes on an average which is classified as active constraint. Step 2: Exploit the system constraint Exploiting is all about “making the most out of what you have”, so BB has try to exploit the constraint using followings; Ø Created enough inventory immediately in front of constraint to reduce idle time at constraint (keep him feeding) Ø Reduced errors in process before constraint as all rework will go through constrain again and affect the average cycle time Ø Ensured that the constraint is continuously scheduled for operation so productivity can enhanced Step 3: Subordinate all else to the above decision Primary objective is to focus on supporting the requirements of the constraint, in order to so BB had started Utilizing bandwidth available at non-constraint steps to support active constraint. Step 4: Elevate the system constraint The GRN creation process now supported by two agents instead one so that volume can be routed to two processors and improve productivity. Step 5: Do not let inertia become the new constraint The Five Focusing Steps are a continuous improvement cycle. Therefore, once a constraint is resolved the next constraint should immediately be addressed. This step is a reminder to never become complacent – aggressively improve the current constraint…and then immediately move on to the next constraint. We have simplified the overall concept using only relevant components, however, TOC also covers TOC thinking elements such as throughput accounting. But may for beginners this could be appropriate examples to understand the concept.
