Hi, Though my question may appear pretty novice, though I wished to confirm certain thing for my project in a service delivery environment for 70 people. The process has a SLA for which we do receive day on day reports. I wanted to know if I can use the data for the same set of people to increase my sample size and calculate Process Capability. e.g. A 30% 1 Jan B 50% C 45% A 42% 2 Jan B 48% C 50% and so on... Thanks, Abhishek T