Animesh Gupta

Hi Nalini, As understood by me the steps for u should be: 1.Identify and create the problem statement ( Take the help of varrious tools) - be very specific of your problem statement.Define the performance standards. 2.Define the process and vallidate the measurement system adopted.Check for process adopted for the process capability and then finalise performance objectives. 3.Identify & Screen the potential causes - the sources of variation to block them for better performance study. 4.Rest follow as per the design of DMAIC. Should check & Study the process with the existing team as u r new in this system. Highly recomended not to folow a regular route - thus try to study and innovate to give you operational excellence. Cheers. Animesh

Hi Nalini, I had designed a project on debt recovery for an SME, and seems to be working well. I am an strategic consultant with this group thus may no be able to quote the name. Year on year there was a debt of about 10 - 14 Cr. per annum. The reasons were identified and analysed and the project is working by way of DMAIC. I own the project as the Black Belt and hand hold with the client team for the same. feel free to ask further questions. I am based out of ND but working on this project at Chandigarh. regards, Animesh