Six sigma quality strategy is more viable in an academic environment. You can note that the points (list of topics ) given by V.K is very crucial. For an educational institution various customers are there. Students, staff , employers, parents,society etc. First we have to catch the voice of them (VOC) ie their expectations from our institution. Then we must see, how far the existing systems in our institution fulfill their expectations. Find the gaps. Among them identify the most vitally dissatisfied and crucial area, that is most painful area. Do the needful so that your customer will be satisfied. In the same way proceed to other problems one by one. Definitely your institution will become quality and you will be much sought after.