Dear VK, Many time during the analysis phase , the data which I work upon is REJECTIONS/DAY,number of SRs/DAY,number of queries uploaded on the system/day. It becomes quite elusive as to whether I should consider these data types as CONTINUOUS or DISCRETE while carrying out the analysis. For such type of data,while analysing in Minitab,should we go for STAT>>Quality tools>>Capability analysis>>Normal or STAT>>Quality tools>>Capability analysis>>Poisson/Binomial? Request you to help me on this..... Thanking you, Nieranjan Argade