The IS - IS not tool is a powerful problem solving tool used for identifying root causes by using a set of questions to identify the gap area. This analysis required detailing out the when, where, who, how and the extent of impact for a problem/concerns.
It is a matrix where the above information are listed down and then against each of the input for the when, where, how, who and the imapct, it is determined if the particular factor "IS" impacting or "IS NOT" impacting. Once this is identified, if there is an "IS" impacting, then the factors that impact the problem/issue are isolated.
This tool also helps in identifying patterns. For ex: If you are looking at errors and then you are using this IS-IS not analysis against each category of errors, the cause that you may arrive at may result in a pattern.
Thus, this tool also helps in identifying the significant few.