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Pavan Chinta

Lean Six Sigma Black Belt
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About Pavan Chinta

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  • Name
    Pavan Kumar Chinta
  • Company
    Axalta Coating Systems
  • Designation
    Product Stewardship Sr. Specialist

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  1. Agile methodology, a most prominent way to manage the projects in the Virtual domain (mostly in the Software development) has gained significant popularity in the recent times. It is based on the principle of breaking down the larger projects into smaller and manageable tasks called Iterations thereby creating something of a Value. Once an Iteration is produced, it is then made available to the users/stakeholders and seek feedback. This methodology has proven to be highly successful and many organisations have been able to score high on Innovation, customer satisfaction, quicker resolutions, better products and thereby high revenues. On the other hand, there are many projects which failed to deliver leading to huge financial loses to the technology companies. Hence, we could assume that these powerful methodologies comes with many challenges which play a key role for the overall success of the projects. Let's discuss each of these reasons and the measures that can be taken to reduce the risks of failure. Lack of Management Support: Agile Projects require a great support from the management right from the Planning till implementation. However, in many cases it is found that there is not enough support the management provides to the team due to many factors. This might be due to the pressure from the external customers, competition or the need to deliver the products at a quicker pace. Due to this, the actual focus shifts from the long term benefits to short term gains (or to prevent loses) which adversely impact the overall purpose of applying the Agile methodologies. To prevent these, the management must ensure that they do not deviate from their plan and need to stay focused on their objectives. Further, the management should motivate and actively support the functional managers in implementing the projects. The management should also make sure that all the parties are engaged and actively participating in their respective activities or tasks. Resistance to change: Management of change is another major hurdle in the overall success of the project. The resistance to change can be observed across the functions and has a greater impact on the mobility of various projects. This can be due to organisational culture, lack of collaboration and poor communication. The Management must take effective Change Management steps to prevent this. Effective communication, periodic Stake holder reviews and fostering engagement are some of the ways to ensure that the organization is moving in a right direction. Also, it should take into account the key issues for resistance and take necessary actions throughout the project implementation. Competency and Skill Issues: It is also observed in many cases that lack of necessary skills and expertise is a major cause for the failure of Agile projects. Unavailability of expert resources who fully understand the methodology will lead to confusion among the functional teams and desired results will not be achieved. To mitigate this, the organisation must employ skilled and trained resources to lead and work on the projects. Continuous training should be provided to the people on the Agile practices to develop the required capabilities and competencies thereby contributing to the successful implementation of the projects. Further, the resources who are leading the projects should be capable of mentoring the team members and troubleshoot wherever necessary. Lack of Proper Communication: This is one of the most common concerns not only limited to the Agile projects. As common it may sounds, lack of proper communication is still a major contributor for the failure of a project. Key things not communicated at the right time through the right channels causes delays or errors in the entire process and leads to a major gap across the verticals. The project leaders and the management should take effective measures to ensure a proper communication at regular intervals. This can be done through periodic reviews, regular Stake holder meetings or project meetings. The main objective is to confirm that there are no differences in the present and future actions on the project. Proper communication with the team also fosters the collaboration and boosts the morale of the project team members. Improper Project Management: A vast majority of the projects do see the failure at the implementation phase due to incorrect project management practices. A project leader should be able to manage the ongoing activities in a transparent and acceptable way to negate any wrong doings or deviations from the plan. Many times, incompetent or inexperienced project leads who lack the vision and domain knowledge fail in delivering the desired results. It is of utmost importance to delegate the right work to the right people. The management should deploy a project leader who has both technical expertise, business knowledge and the people management capabilities. The product vision should be clear and the team should ensure that the tasks are completed and should be periodically reviewed. If needed, a project management expert should be consulted. Complex Requirements: Many a times, the projects are too complex and time consuming. This leads to many complex problems arising out from time to time and the team lacks the capabilities to battle these issues leading to failure of the projects. Also, in many cases, the requirements of the end product keeps changing from time to time due to customer or competitor pressure which also derails the progress made by the team and this creates issues too difficult to resolve. The project leader should invest fair amount of time in issue resolving, planning and anticipate the kind of issues that may arise during the course of time and its troubleshooting. This is not always possible owing to the stringent timelines and delivery specifications. However, the project manager should effectively deal with these issues and take the buy-in from management if necessary to ensure the issues are resolved before becoming complex. Also, the management should ensure that the scope of the project doesn’t deviate much and should set realistic deadlines for the deliveries. Above stated are some of the key factors responsible for the failure of the Agile projects and the necessary steps to prevent the failures.
  2. Paynter Chart: Paynter charts are the statistical tools used in the quality improvement projects. Paynter chart is a combination chart which uses the principles of Run charts and Pareto charts to refine the outcomes of the Pareto analysis. In other words, these can also be described as the extension of the Pareto charts. Pareto Principle, which is popularly called as 80-20 rule, provides us with the major causes i.e., the top 20% causes/reasons for a particular problem. Paynter charts further probe these causes over time to give us a specific list or count of these causes that are responsible for the issues. This means that a Paynter chart splits the Pareto graph (the groups) into further smaller sub-groups. This highlights the actual sub-group(s) that is adding up to form the major group. This will also show the manner or the trend in which these subgroups are added and indicate the specific elements responsible for the Pareto bar. Another significant role of a Paynter chart is to measure the variation between these sub-groups within a Pareto Bar which help us understand the overall process variations. To perform a Paynter analysis, first we should have the data sufficient enough for a Pareto Chart i.e., samples to be analyzed, the categories (defects) to be identified in the sample after analysis. Once a Pareto chart is plotted, we will come to know the most frequently occurring categories of the defects. Once this analysis is complete, Paynter analysis could be performed to drill down into these categories (identified in the Pareto) to identify the subgroups of the same which are resulting in the respective category of the defect. For example, if we identify that width of the bolts as a major category of defects from the Pareto analysis, by performing the Paynter analysis, we will be able to further segregate to identify the actual subgroup of errors or defects. In this example, Paynter analysis will give us the proportion of bolts rejected due to the variations in the bolt width (broad, narrow etc.,). This analysis will help us where to act in our process to effectively control the sub group of the defects which is impacting the overall category of the defects thereby causing substantial benefits.
  3. It is well known that the demand (or supply) of a product is greatly influenced by the price change. This change in the demand, however is not uniform. Sometimes, a minor change in the price would leads to a great change in the demand quantity and in other cases, even a larger change in the price will have minimal impact on the demand. “Elasticity of demand, also referred to as Price elasticity of demand is the degree responsiveness of quantity in demand (of a product and/or a commodity) due to the alteration of its price. It can be mathematically expressed as below: Price Elasticity of demand = % change in the quantity demanded/% change in the price i.e, the percentage change in the quantity demand divided by the percentage change in the price. This variation in the demand could be broadly categorised into Elastic and Inelastic Demand. The demand is considered as Elastic if a change in the price would significantly impact the demand. For e.g.., Reduction in the prices in cars (by offering the discounts and incentives) have greatly increased the sales. Similar way, the demand is considered to be inelastic if the price alteration has no proportionate increase in the demand. For e.g., confectioneries where the price does not have a proportionate relationship with the demand of these goods. Since this broader classification doesn’t give an understanding of the degree of responsiveness (or unresponsiveness), the elasticity of demand is further divided into 5 categories as explained below: (1) Perfectly Elastic Demand: It is also called as Infinite elasticity. The demand is said to be perfectly elastic when a small change in the process leads to a much significant effect on the demand of the good(s). In other words, a short fall in the prices would cause an infinite increase in the demand and vice versa. This relationship is not very common and has very little importance in the practical world. For example, in the commodity trading, even a slight change in the price would increase or decrease the demand significantly. Another such example is in food or restaurant industry, a slight increase in the price of the usual menu would make the customers chose from the other options or seek for alternatives. (2) Perfectly Inelastic Demand: This is also known as Zero Elasticity. This is the condition where the demand remains uninfluenced by price changes. In general terms this is when the demand remains constant. For example, Automotive fuels (Petrol, diesel), Gold, Pharmaceuticals are few examples where this principle is observed. (3) Relatively Elastic Demand: As the name indicates, Relatively elastic demand is observed when the percentage change in the demand is higher than the percentage change in the price of the commodity, which means, the proportionate increase in the demand is much higher than the fall in the price of the respective product. For instance, even a small percentage decline in the real estate prices can create a higher percentage demand. Other examples include the luxury goods like Phones, electronics automobiles etc., (4) Relatively Inelastic Demand: Relatively inelastic demand can be observed when the percentage demand is lesser than the percentage change in the price. Here, the price has a very less influence on the demand quantity. Even with a higher fall in the price, we may not see a significant increase in the demand. The products or goods for daily use usually fall into this category (like Rice, wheat, Gas etc.,) (5) Unitary Elastic Demand: This is also called as Unitary elasticity and is often considered imaginary. This is observed when the percentage change in the demand is almost the same as the percentage change in the price. In other words, change in the demand percentage is equal to the change in the price percentage.
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