The Knoster Model defines six elements that we must address to affect desired behaviour change- Vision, Incentive, Agreement, Action Plan, Skills & Resources.
If all six elements are working perfectly then we need to understand that the change plan is well executed. If any of the elements do not work perfectly then there is resistance to change observed. This can be done to any system related issues or any behavioural issues. Any stakeholder group needs to analyse and find the gaps.
Addressing all elements in the model increases ones likelihood to achieve the desired change.