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Anand Tripathi

Lean Six Sigma Green Belt

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  1. Process Certification

    Anand Tripathi posted a topic in Applicability in ITES (BPO/ KPO)
    Is Six Sigma the only certification available for business processes other than IT. Six-Sigma is more an efficiency measure, I understand. For non IT processes, how do you measure the maturity and capability of a process? IT industry has CMM certification with levels. What about functions like accounting, HR etc.? ISO is available but is more of a System Certification than Process. Answers and views invited. Thanks.

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