February 23, 20188 yr Is Six Sigma the only certification available for business processes other than IT. Six-Sigma is more an efficiency measure, I understand. For non IT processes, how do you measure the maturity and capability of a process? IT industry has CMM certification with levels. What about functions like accounting, HR etc.? ISO is available but is more of a System Certification than Process. Answers and views invited. Thanks.
March 31, 20188 yr Hi Anand, For Non IT processes, capability can be assessed using Sigma Level. This measure of process performance works for functions like accounting, HR as well. You may like to read more (about your other questions)here - 1. Six Sigma in HR - 2. Six Sigma in Services other than IT and ITES - https://www.benchmarksixsigma.com/forum/forum/37-applicability-in-services-other-than-itites/ 3. ISO and Six Sigma - Hope this helps.
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