Advanced Product Quality Planning
APQP is a structured tool for the design, development of the product/process in order to meet the customer’s expectations and requirements. The first Advanced Quality Planning handbook for suppliers was published by Ford Motors in the early 1980s. The success of this handbook led to the North American Automotive OEMs collectively bringing out the APQP process in 1994. This was then updated in 2008. The intention of APQP was to aggregate the common planning activities of all OEMs.
IATF 16949:2016 Standard and Objectives. It is part of the five tools of the IATF 16949:2016 Standard. The other tools of the standard are MSA (Measurement System Analysis), FMEA (Failure Mode and Effect Analysis), SPC (Statistical Process Control), and PPAP (Production Part Approval Process). The objectives of APQP focus on communication, timely completion, minimal quality complaints, quality assurance, and customer requirements and expectations with a focus on risk mitigation associated with a change in the development of new products or processes. APQP uses cross-functional teams to understand the voice of the customer and translate it into clear technical specifications and characteristics.
APQP - Phases
APQP has five phases. They are plan and define program, product design and development, process design and development, product and process validation and the final phase is feedback, assessment, and corrective action.
In “plan and define program” the customer’s needs and expectations are clearly understood. In “product design and development”, design features are developed. DFMEA (Design Failure Mode and Effects Analysis) and DFMA (Design for Manufacturability and Assembly is included). In “process design and development”, effective management systems to assure customer needs and expectations are built into the system. PFMEA (Process Failure Mode Effects Analysis) and control plans are part of this phase. In the “product and process validation” phase the manufacturing process is validated through a production trial run and production control plans are finalized. In the “feedback, assessment and corrective action” phase, continual improvement is undertaken in order to improve the customer satisfaction level.
Benefits. The benefits of APQP are increased customer satisfaction and service performance. It helps in directing resources by identifying the vital few from the trivial many, on-time delivery of the quality product at a lower cost, reduction in variability, changes identified early in the development and avoiding changes after launch, mitigating risk, etc.
When to use APQP?
APQP involves the entire supply chain. It helps in communication between the supply chain, the organization, and the customer. The customer’s expectations are translated and understood throughout the entire supply chain. APQP hence brings the entire supply chain on one page with regard to the customers’ needs, and expectations.
Use Cases.
The use cases of APQP are below: -
· New Product Introduction. APQP uses risk-based tools that focus on the entire range of aspects of the product and process such as design, quality control, service, packaging, continuous improvement, etc. APQP focuses on risk as a substitute for failure.
· Product or Process Change (post-release). The change is done independently of the product development. The problems created by the change and its associated risks are prevented by using this approach.
· Develop requirements from Voice of the Customer (VOC) and Quality Function Deployment (QFD).
· Develop Product Quality plans, test plans, project timelines.
· Linking DFMEA to PFMEA
· Conduct Performance stability and capability studies in tandem with Statistical Process Control.
Design for Six Sigma
DFSS is a proven proactive approach to design used for translating the customers' and business needs into a well-designed product or service. It is used in process design and not process improvement for which the DMAIC methodology is used. DFSS incorporates the efficiencies of the six sigma methodologies in the new design. The DFSS team is cross-function to include all aspects of the product or service. The goal is to minimize the defects and variations at their root. DFSS not only reduces the time to market by between 25 to 40% but also ensures a high-quality product that meets customers' expectations.
When to use DFSS?
DFSS is used in the design of a totally new product or service. It is generally used when you replace a product instead of improving a product. This happens when the existing product or service is beyond improvement to meet the customers’ expectations. It is not used for incremental change to a process or product design. When designing a new product the DFSS methodology is used to prevent quality issues. It is used to optimize the design, shorten the time to market, meet the end users’ actual expectations, to provide a product or service at a very high-quality level for the first time.
As in APAQ, it uses a Cross-Functional Team that focuses on what is Critical to Quality and the customers' requirements. The steps that DFSS could follow depend on various factors. DFSS could follow the DMADV, IDOV, or the DCCDI steps. In DMADV, the first three phases are similar to the DMAIC. In the Design phase of the DMADV, the Design of Experiments, Failure Mode and Effect Analysis, etc are undertaken. In the Verify phase of DMADV, Process FMEA is performed to evaluate the risk. Prototypes or pilots are undertaken and a Control Plan is developed. DFSS could also use DMADOV, which uses Optimization between the Design and Verify phases. Another variation to DFSS is Define Customer and Concept, Design, Implement (DCCDI) or the Identify, Design, Optimize, Verify (IDOV)
APQP Vs DFSS
· APQP is the product development process used as default to support supplier engagement. It is used to collaborate with suppliers.
· DFSS is focused on high-value requirements or specifications that are different from past products.
· APQP and DFSS share development tools and goals.
· APQP is broader in scope than DFSS
· APQP scales to the perceived risk that each supplier, design, or process contributes towards the success of a program.
References
https://en.wikipedia.org/wiki/Design_for_Six_Sigma
DFSS and Advanced Product Quality Planning (APQP) in ISO/TS16949", Asian Journal on Quality, Vol. 8 No. 3, pp. 173-187. https://doi.org/10.1108/15982688200700031
https://quality-one.com/dfss/
https://quality-one.com/apqp/#:~:text=DFSS%20is%20a%20highly%20focused%20effort%20reserved%20for,%28OEM%29%20is%20preparing%20a%20new%20end%20user%20product.