As per our experience, good improvement projects are feasible in most processes in Retail industry including

• inventory management
• waste reduction & waste management
• stock replenishment
• barcoding effectiveness
• transportation efficiency
• repacking effectiveness
• managing returns
• turnaround times in queues
• consumer satisfaction enhancement, etc.

I'm doing a Six Sigma project on Reduction in Replenishment Cycle Time, can you suggest me a good book which would clarify DMAIC phases and it relevant tools 

sir kindly guide stock replenishment...

Hi Manpreet,

Good to see your question. Stock replenishment is a key challenge in retail supply chains. In case you are facing such a challenge, you can learn Six sigma techniques to address this challenge.

Going into details of stock replenishment issues, the challenge faced by each business is somewhat unique. The budget constraints and specifics vary a lot. If there is no easy solution in sight, a Six sigma expert along with a person having subject matter knowledge can try several management techniques to find the solution. The 'thrill' of a six sigma project exists purely because the solution is unknown and can be found only after significant study has been done with the right kind of data being captured.

It is risky many times to jump to a gut- feel based solution instead of data driven decision making. Also, a gut feel decision may not be the most cost effective solution and a trial and error approach may be very costly for business to try several times.

Welcome to the world of Six Sigma! You can explore other topics or go to website (using link at the top ), take contact details from there and talk to a Marketing Manager.

@Kroger SuperMarket > An example of improvement in Retail Space : Improving Customer Satisfaction through cutting down on Checkout time ...a MUST read 

http://www.usatoday.com/story/money/business/2013/06/20/new-technology-helps-kroger-speed-up-checkout-times/2443975/

 

Kiran Varri