Hi Lakhbir,

 

I suggest you to go through Benchmark. It is one of the best institute where you get all details and class from Expert like Vishwadeep Khatri. You need to call help desk no. of Benchmark and then fix your schedule according to your choice.

 

Thanks,

Anil Mehta

 

During Management Study on Strategy & Operations Management all the basics of GB has been covered in a paper Quality Management & Six Sigma, whether I can go for BB

Hi,

I am planning to do green belt certification. I am currently working in an IT organization for the last one year.

 

My question is regarding the training. any one of you having knowledge of this, please reply:

1.  if i do certification and training will it be specific to IT ( as in GREEN belt in Six Sigma, IT) and will my training and examination will be specific only to IT.

2.  Suppose later in my career I join some other industry( like finance ) , will I have to do again six sigma green Belt( in Finance). Or these trainings and their applications remain the same accross diffent industries.

 

Thanks in advance

Ankur

Dear Ankur,

 

Six Sigma tools are fundamentally the same irrespective of your functional area or industry.

 

I am currently conducting a Green Belt program in Delhi (Hotel Radisson) 13 May to 16 May 2009. In this program, we have people ranging from a Fresher to Vice President of a large company. The functions represented in this program are Finance, HR, Marketing & Sales, Operations, Development, General Management and Supply chain. The industries represented are IT (development), IT (infrastructure), IT (System Support), Manufacturing (textile), manufacturing (automotive), manufacturing (electrical), BPO (voice), BPO (non-voice), Banking, Insurance, Consulting, Hospitality, Power, and Logistics. Six Sigma competence makes it feasible for you to switch between industries and functional areas.

 

Regards,

VK

Master Black Belt Trainer

Lead Facilitator,

Benchmark Six Sigma

Hello Vikas,

 

You are right. Process Capability finds a specific and detailed focus in Six Sigma. Please remember that the concepts of capability indices did exist before Six Sigma methodology was put together by professionals at Motorola. Also, it would not be wise to say that Toyota (from where Lean emerged) practitioners do not work on process capability they do.

 

However, as far as training and project focus is concerned, Six Sigma has brought process capability to the fore and we do insist that the concept should be clear even at Green Belt level.

 

Regards,

VK

Vishwadeep Sir,

 

What is VOC?

 

Regards,

Mayank

Suresh Sir,

 

My question is what is VOC?

 

Regards,

Mayank

Suresh Sir,

 

And Also What is QMS?

 

Regards,

Mayank

VOC- Voice Of Customer

QMS-Quality Management System

 

Rgds,

G.Mani kumar.

Mani Sir,

 

Great hain Aap....

If u don't mind, Thoda briefly ......

 

Thanks

Mayank

Dear Mayan Verma,

 

As per my understanding ... Voice of the Customer (VOC) is the term for customer needs. Understanding customer needs is a critical first step in developing a successful product. And welcome for any comments on above clarification

 

Thanks.

Sanjeev.

Sir Sanjeev,

 

Thanks for ur cmments, I'ld like to know that "Understanding customer needs is a critical first step in developing a successful product."

"well come for any comments on above clarification". How can we know the customer requirements?. What would be the process?"

 

Regards,

Mayank

First, what it is not. It is not a secret society, a slogan or a cliché. Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. Why "Sigma"? The word is a statistical term that measures how far a given process deviates from perfection. The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process, you can systematically figure out how to eliminate them and get as close to "zero defects" as possible.

 

More clarifications are welcomed.

 

Thanks & Regards

Surinder Kumar Chauhan

Hello Sir,

 

I am new to this field and I'm doing my engg 3rd-year ECE branch I came to know about this few days back.

May I know how to get into this, what are the steps should be taken?

 

I'm serious about this.

 

Thanks,

Hello Amrita Kumari,

 

I hope you are studying well, Six sigma is a great methodology which moves from magic and Arts to Science!

Please just have a look up the side of this discussion forum Mr. Suresh Jayram Sir has written clearly about six sigma and where its to implement and how to?

 

Thanks,

Sanjeev

Dear Vishwadeep Sir,

 

I want to understand Six Sigma in depth. I am a mechanical Engg with 10 Yrs of experience if it is possible without practically attending any class as am working professionally with 6 days hard working.

 

Regards

Deepak Jain

9654592512

Hello Vikas,

 

Process Capability covered in detail in Six Sigma Body of Knowledge, while it does not carry much coverage in Lean Management Body of Knowledge. However, Toyota Production Systems (from where "Lean" emerged) do cover these concepts in "another way".

 

Regards,

VK

• VOC - Voice of Customer - The expectations, complaints, feedbacks of an internal or external customer. VOC is the driving force of many Six Sigma projects.
• QMS - Quality Management System - ISO 9001 is the most used QMS standard. When a company designs its quality management system, it needs to suitably include elements of QMS. These include the creation of processes that shall meet requirements of clients. One way of designing the QMS is through the implementation of ISO 9001:2008.

Dear Suresh

,

I'm an Analytical chemist in a pharma Quality control lab, could you please explain to me How this six sigma use to me?

 

Thanks

Siva

Extremely educative and well-written thread

Dear Mr. VK and All,

 

Please, let us know the difference between ISO-COPC-Sixsigma in simple English.

 

regards

RK

1. Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. It is a powerful methodology that can be used to improve any business processes. It is a systematic and a structured approach to problem-solving and can be applied to any process in any organization, be it sales, marketing, accounting, purchasing, manufacturing, IT or even in BPO. Here it is important to mention that all processes have variation. Variation is the main cause of all evil and further leads to defects and customer dissatisfaction. Six Sigma methodology can be used to reduce variation from any source and thus improve costs, quality, and hence customer satisfaction

 

2. The unique feature about Six Sigma is that this is the only Quality Improvement methodology where defects or nonconformity are measured. It is completely data-based improvement technique where defects are measured; hence, measurement is the basis for improvement Six Sigma methodology. The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process, you can logically and systematically figure it out in any process and further eliminate them and get as close to "zero defects" as possible. It is rightly said that, if you can not measure, you can not manage it and you can not manage it then you can not improve it.

 

3. Why "Sigma"? The word is a statistical term that measures how far a given process deviates from perfection. The word Six Sigma corresponds to 3.4 defects per million opportunities. It does not mean attaining 3.4 defects per million opportunities (DPMO) i.e. if your process capability is presently 2.4 sigma levels and through Six Sigma improvement methodologies you attain 2.6 levels then you are in Six Sigma way. This way we can say that Six Sigma is a Drive, a way of improvement or it is a Quality Improvement Movement.

 

4. The standard methodology for Six Sigma improvement is called DMAIC. The acronym DMAIC stands for Define - Measure - Analyze - Improve - Control and Suresh has rightly commented - this methodology is nothing but common sense.

 

Thanks & Regards,

K.P.Srivastava

B.I.T, Mesra, Ranchi

Six Sigma is a set of practices originally developed by Motorola to systematically improve processes by eliminating defects.A defect is defined as nonconformity of a product or service to its specifications.

 

While the particulars of the methodology were originally formulated by at Motorola in 1986, Six Sigma was heavily inspired by six preceding decades of quality improvement methodologies such as quality control, TQM, and Zero mDefects. Like its predecessors, Six Sigma asserts the following:

• Manufacturing and business processes can be measured, analyzed, improved and controlled
• Succeeding at achieving sustained quality improvement requires commitment from the entire organization, particularly from top-level management
• Continuous efforts to reduce variation in process outputs is key to business

 

The term "Six Sigma" refers to the ability of highly capable processes to produce output within specification. In particular, processes that operate with six sigma quality produce at defect levels below 3.4 defects per (one) million opportunities (DPMO). Six Sigma's implicit goal is to improve all processes to that level of quality or better success.

Hi Renjith,

 

An Organisation being ISO-QMS/COPC, etc, certified would be having its own way of process/business functions in accordance with the norms laid down by the certifying body (as above). However, acquiring these certifications do not ensure business success / profitability, & are usually an outcome of customer & market expectations, & an endeavour by the certified organization to show its commitment towards the same. Such certified organizations can further move up the growth ladder by use of Six Sigma methodology, which directly links the business improvement efforts (achieved through Six Sigma) with business success & emphasis on continual improvement.

 

Six Sigma vs. Other (ISO/COPC) certification programs:

• While various certifications lay down the norms & guidelines for adherence, & verify compliance with them for certification & continuing requirements, Six Sigma approach & methodology provides the requirements for success as well as its path/roadmap.
• The various certification approaches help an organization in achieving a performance level of 3 & 4 sigma, whereas sigma levels up to & beyond 6 are achievable using the Six Sigma methodology.
• While other certifications are aimed at building internal & external (customer & market) confidence, Six Sigma is aimed at building business success & customer satisfaction.

 

In addition to the above, there are other points also. However, the objective of drawing a comparison between Other Certifications & Six Sigma is not to show which is better or superiority/one-upmanship between the two, but to convey the point that deployment of Six Sigma in any Process/Business/Organisation improves its functionality (in terms of yield/productivity/performance, quality, defect reduction, customer satisfaction, & continual improvement) many times over, leading to never seen before (business) results & consequent success, in addition to the various achievements to its (Process/Business/Organization) credit vouched for by the other (ISO, COPC, etc) certification (s) acquired.

 

Hope this helps in addition to the two posts by the previous respondents.

 

Thanks & regards,

I am a mechanical engineer having 25yrs experience in production management, plant management.

Is there distance learning/certificating institute, which enable me persuing Lean Manufacturing Practices, Green Belt 6-Sigma TPM, Oee, KAIZEN, 8wastes [muda] certification.

 

Please, let me know!

 

Thanks & Regards,

Chandrashekhar Waghmare.