Greetings! I'm looking for some tips on hosting a Quality Month in service industry. Please share any best practices, tips, advise, etc.,

Hi Sandeep

 

Below are certain things that you could do

 

1. Kaizen roadshows / Kaizen events / Kaizen week

2. Crossword and small quiz competitions on quality concepts

3. 5S activities in the bay

4. R&R for processes where good process documentation exists

5. Daily email containing - Quality term of the day, Quality person of the day etc.

6. Interviews with HODs or CXOs on how quality concepts could help the organization

7. Wall of Fame for good projects or initiatives

Greetings Mayank! Thank you for sharing your inputs. Point #'s 1,2,3 and 6 are part of the activity. Really appreciate your help.

Thanks,

Sandeep

Hi Sandeep, 

 

May be these can be included too just a thought ...

Brainstorming, QC tools, Cause & Effect ,

(Rose, Thorn, Bud),  RCA, Quality document email examples series (SIPOC, HLPM, DLPM, Leading Metrics, Lagging Metrics, FMEA, Control Plan, Control Charts, etc)

 

Regards,

Karthik

Hi Karthik - Thank you for your inputs. appreciate your help on this matter.

Thanks,

Sandeep

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