Hello all...

My friend and I are working together on a Research on Implementation of Six Sigma in Organized Retail.

We would like some help to find out the areas it is implemented in retail sector, the ways of implementing it

If some one from the retail sector can come forward and help us it would be great.

Thanks.

Anup

Dear Anup,

We have worked with some retail organizations. As per our experience, good improvement projects are feasible in most processes in Retail industry including

• inventory management
  
• waste reduction & waste management
  
• stock replenishment
  
• barcoding effectiveness
  
• transportation efficiency
  
• repacking effectiveness
  
• managing returns
  
• turnaround times in queues
  
• consumer satisfaction enhancement, etc.
  

To begin with, you need to identify the important pain areas experienced by management (or customers) in your company.

Let me know about more so that we can take this forward.

Regards,

VK

Hey Anup,

I also work with one of the top companies which is in the organised retail sector as a Quality Lead Auditor. We are into process audits which lead to improvement projects...

IF you need any help you can get in touch via Gtalk on [email protected]... We can share best practises & knowledge..

 Regards,

Pratik bhatt.

Hi everybody,

I just completed a GB and am eager to do a project in the organised retail sector. I am going to apply to a leading player but before that I need to identify a couple of projects so i can leverage from what i have learnt in six sigma. 

Slightly OFFTOPIC: To my great suprise , in my last job with the hospitality industry , i was able to put in place a process for procurements , inventory  mangement and logistics and was able to reduce the cost for both through forecasting wihout having undergone any formal training in Six sigma. I analysed the process , used information from reservations and made consumption of goods perishables and other consumables measurable and hence was able to control costs.

Now im looking for a similar project in retail where it would be possible to forecast to reduce inventory costs. But since it is very difficult to predict the buying behaviour pattern of individuals across the spectrum of retail , this is a very challenging prospect.

Looking forward to some replies that can help identify some CTQ's in retail that can be measured and controlled by identifying critical X's

Hello,

 

I am sure that you have already read what VK posted before your question,but still quoting it here:

 

On 4/24/2010 at 7:05 PM, Vishwadeep Khatri said:

We have worked with some retail organizations. As per our experience, good improvement projects are feasible in most processes in Retail industry including

• inventory management
• waste reduction & waste management
• stock replenishment
• barcoding effectiveness
• transportation efficiency
• repacking effectiveness
• managing returns
• turnaround times in queues
• consumer satisfaction enhancement, etc.

 

Retail industry has material movement from manufacturing to distribution to consumers, there could be projects around making these processes Lean. The processes listed above will have very clear CTQs and are good candidates for projects depending on where the business challenge lies.