dhanapal.madhavan

Special Process - Apart from ISO management process, organisation focuses on their process which are more critical to produce / assemble. This special process requires more monitoring controls and evaluations. Eg : Paint process. Paint process requires more monitoring controls like booth temperature, air gun pressure, mixing ratio, skilled operators if it is manual. We need to control all monitoring process, evidence it and ensure the outcome. Special requirement : As per my knowledge, i am not much aware of AS standards. But when I google it , comes to know that special requirement is the one customer is not specified but organisation doing some special activities / process to delight the customer. We , in automobile industry doing such things for want of customer delight even its not in the process or documents. Hope i am slightly touching both the points. Thanks for this forum, which will improve my thoughts as well as knowledge. Awaiting for the next question. Regards, Dhanapal