We need to check the media's trustworthiness here....recalling products did happen earlier but not of this size, agreed. However, is this created by the "shoot first-think next" ??? media to create good feeling about its auto industry ??? TOYOTA follows TPS which is way ahead of lean six sigma..... http://www.fastcompany.com/magazine/98/debunk.html
VK, Keeping in view customer centricity & perfection of their delivery process (with consitent track record), it is very good example for six sigma application example. If I am correct, a six sigma organization should have enforced six sigma practices inorder to get certified. Raveen.S