I agree.Quality is the most importent commitment and there cannot be any compromise.It is not a goal/target but way of life.Just having an ISO-9000 does not fulfill Quality Assurance.
Hi.I am Dr.Rajkumar P Singh. I have a question to my learned friend.What is better?Doing mistake and not accepting or hiding;or accepting if mistake has already occured?Indian model had been the first one with some exeptoins inspite of all yoga and meditation knowledge being here for ages.Mistakes are there to learn from them.In the long run market reaction will be in favour of TOYATA if media does not spoil the game
Dear Sir, If you confess you are free from the sin .Toyata has followed it.If shortcoming or error is identified ,replacement or recall is done quality commitment is fullfilled.So far quality assurance is concerned,it got a beating;but I am sure they will learn from it.It has opened a good trend.See Maruti has followed it and others will get a lession.