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Hi Nitika I have a link which tells you in detail about six sigma. http://www.sixsigma....igma-tools.html This link tells you on where you apply this concept, what are the tools which are being use for this Six Sigma. How these tools should be utilised. If you dont mind can i know for which company you work and what is you nature of work which means whats sort of technical writting work you do in a financial company. Thanks John

Hi Nitika As you have mentioned that you are a technical writter this six sigma concepts would help you in drafting technical process solution which meets the requirements of sis sigma and then you could draft it. You could also define process based on six sigma and reduce the erros which very frequently happen among your org. Thanks John

I work for a help desk set up where we support for our own people. My role is an quality analyst here and this quality team is a newly designed set up. Could you kindly suggest me with ideas where i could straight line this set up and bring in growth. I would require help like what sort of reports need to be generated. Right now i am doing a survey analysis, samplings, calibration,. Request you for more help appart from my green belt project. Awaiting for your quick responce

Dear Vk I took my green belt traning in chennai. I would like to have some guidelines in stating up my green belt project. If possible can you help me.