shijoyv

Hi Mahendra, I havent started, will let you know once i start the exercise, however, thanks for the heads up shijoy

Hi Mahendra, I am planning to do the VSM in an AP process, any help would be great Shijoy

Hi Yogesh, Thanks for the heads up, so the example is the current state, any inputs on what they improved, techniques used, what was the result, etc regards Shijoy

Hi Could somebody please help me on the prcedures of carrying out a VSM in a BPO? Kindly let me know the steps involved, what are the tools or techniques used in each steps, templates, what are the things that need to be kept in mind while doing VSM, pleaseeeeeeee help If any of you has a link for the same, kindly share it with me Regards Shijoy