sre0704

Hi Mahendra, Most of the companies will do the process map in SIPOC however few of the companies are preferring COPIS prioritizing customer requirement as a input. It would be great to know the purpose and how the end resultant will be... Regards, Suresh S

Dear All, If anyone would have applied COPIS process map in their process, can you please share in this forum... Best Regards, Suresh S

Hi Senthil, Pls include the task in your project. 1) Describe the problem (calculate the stand point) (Define) 2) Define the goal statement, objective & scope ofyour project. 3) Identify the vital/Critical Xs through SPC tools (eg Pareto)/your team Brainstorming approach. (Measure) 4) Identify the root cause/Cause & Effect Analysis (Fishbone) (Analyze) 5) FMEA - Calculate RPN (S*O*D) and fix up the weightage for the critical Xs and share the team (Improvement). Best Regards, Suresh S

Dear All, We are having separate Quality department in our organization which is lead by our Management Representative (QMS/ISO). MR has selected one QCA person from from all the department/team and joined them in his quality team and designated them as QA, their primary responsibility is to audit the batches which were already performed by the individual team QCA (Quality Control Analyst) and based on the audit files/non-audit files the effiency will be calculated and it will be shared across the team. The huge flaw is there is no impact of this independent quality team as our MR not getting the co-operation from all the department functional managers and there is no effective analysis through the existing system. Basically I am one of the ISO internal auditor/completed GB in the year of 2007 but I am in to operations. I would like to help my MR to implement the core-quality process across the organization. I felt like rather than just doing the audit and sharing the feedback to the users/ effective measurement system should be in place to pull up the critical areas and the analysing system should be more technical to deal with the facts and figures. If anybody have implemented the core-quality process especially in ITES industry, can you share your Measurement & Analysis System through step by step (end to end till CAPA) approach. Hope it would be very much useful for everyone who would like to drive the results in their process.