Skip to content
View in the app

A better way to browse. Learn more.
Benchmark Six Sigma Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.
Click here to know about CAISA - Certified AI Solution Architect

Bharati Ram Teke

Fraternity Members

  • Joined

  • Last visited

View Profile Find content
  1. Bharati Ram Teke joined the community

  2. Project On Reducing Fatal Errors While Taking Calls

    Bharati Ram Teke replied to sreejitn's topic in Applicability in ITES (BPO/ KPO)
    In inbound calls it very important that agent first understand customers issue, paraphrase it so mbr will know if agent understood his issue, select correct casebase to follow the correct call flow structure, ack to customers comments, if agent is not aware of the issue its important that he do not misguide the cusyomer but place mbr on hold and get the correct information from the supervisor.

Account

Navigation

Search

Search

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.