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Sudhir Ketkar

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About Sudhir Ketkar

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    consultant QMS, NABL, NABH
  1. Dear Nitin, I am Sudhir Ketkar an ex IAF officer of medical branch. Application of quality system has ample scope in HCOs. One should first determine the processes which are pretty much the same in HCOs. The basic idea is process improvement to achieve optimum efficiency. starting from registration to outpt consultation, in-patient care, admissions, discharges, Operating room, rehabilitation, health education etc provide ample scope for application of quality as support function. Measure their efficiency of each process by means of patient satisfaction/ feed back, cost
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