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About nitinrathnam

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    Health Management and Research Institute
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    Full Life Cycle Leader
  1. Dear SJ, Thanks you for the Sample size calculator, would like some clarification as when to choose Mean and when to choose Proportion while calculating the sample size. Thanks, Nitin.
  2. Dear Mr. Sudhir, Thank you very much for your valuable inputs. This has been very useful to me. I would like to brief you up about the work that I am involved into, I work for an NGO where our organization runs MMU's (Mobile Medical Units) which go to villages that are far away from PHC's (Primary Health Care Centers) and provide service to ANC, PNC, and Chronic Patients. This program is a tie up with the state govt who supplies free medicines to the beneficiaries. Our employees do a normal check up to the patients and give required drugs to them which are sufficient until the next visit. The objective of this program is to monitor ANC and PNC death rate and try to reduce the same. We have a set up of Counter 1 - 6 which involves: Registration Height and Weight check up ANC / PNC Check up Lab Technician Chronic patient check up Pharmacist I would like to understand where and how could I incorporate the Service Quality Plan in such a set up so that I would ensure that my employees who are authorized for each counter are ensuring a defect free transaction. I have already done Time and Motion studies and CSAT surveys. Would appreciate some valuable inputs from you regarding the same. Also, any Doctors can please give their suggestions. Thanks & Regards, Nitin
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